Iowa Banking Services

This is a brand new Mexican goods store. It is a super well-lit store. The staff is very welcoming and nice. There are a variety of products here ranging from candy, cann ... more

Staff don't seem to know what to do. Banker acts like he does, but no follow thru, very frustrating

Needed help with online stuff. I talked to a lady for a good ten minutes and she was so nice!

Top notch staff!

This is the best place to go get a loan in Iowa. And the ladies treat you so kindly, and with so much respect. They make you feel like youre family. My favorite place to ... more

I appreciate Ascentra Credit Union very much for all the services they offer to us. Everything we need from a credit union that we would get at a regular bank but much ... more

Great and friendly people

Great experience from products to member service. Thanks, Ascentra!

Very friendly employees and quick at helping me out with getting loans.

Excellent Service

Marcia was very patient and very sweet!! She helped me out!!

I haven't been to this branch in a while, but this was my hometown branch and they were always super patient with me when I was starting off my personal finances. They've ... more

I have banked with them for years. After my last 3 interactions with them I will be bank shopping.

Community 1st.

Had a great experience. The lady at the desk was very helpful.

If I could give this bank a negative review I would. don't even attempt to deposit cash the ATM unless you want them to take half the money and not give it back. because ... more

Metco is great to work with! They helped me build up my credit with a credit builder loan and introduced me to my ultimate checking account that pays me interest every mo ... more

They are good people and nice to customers

5/16 one of your tell ers on left side was very rude.

I have never had a bad experience at Ascentra Credit Union. The staff is always helpful and pleasant to talk to.

Everyone was very polite and I got the help I needed

Jeremey was very nice and polite

Very polite and understandin

Incredibly helpful and kind.

Great Western Bank Is : A Place To SAVE YOUR MONEY FOR YOUR LIFESTYLES !!!!!

They are the absolute best professionals! They provide amazing customer service. Talk to Mckayla with any banking needs and she will get it done for you quick. Thanks guy ... more

Ashly was fantastic in helping me get everything set up. Thank you

If it wasn't for Scott and the amazing people at First Bank, we would not be where we are today.

I have had great experiences with your bank and was saddened when we were notified that the West Des Moines branch was closing. I rarely go downtown or to Urbandale but ... more

(Translated by Google) It is a good place and the staff is very friendly. (Original) Es un buen lugar y el personal muy amable

I had Amber the best associate ever helping me opening up a new checking account.

This bank will hit you with fines for everything. Including allowing charges to occur on a closed account and then sticking you with overdraft fees. 3 years the bank did ... more

If you appreciate the small town bank feel, You will love this place. I have been banking here for more than a year now. I was amazed at how they remember my name. Aft ... more

Worst Service Ever. Everything was horrible

I loved Great Western. Interstate not so much. They dont ever call back when they said they would.Not open on Saturdays.And it takes forever for your deposits to show up. ... more

locked out of my account been on hold for over 30 minutes whatever you do do not bank here worst customer service ever

Excellent service and store.

It would be nice if someone answered their phone during business hours. Always just ring through or we leave voicemails and no one returns calls

BEST BANK EVER!

locked out of my account been on hold for over 30 minutes whatever you do do not bank here worst customer service ever