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      Red Roof Inn Des Moines

      ( 234 Reviews )

      Red Roof Inn Des Moines
      • Hiawatha Pioneer Trl, 5020 NE 14th St #4940
        Des Moines, IA 50313
      •   515-265-7511
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      Chamber Rating

      Verified Member
      3.6 - (234 reviews)
      97
      45
      36
      12
      44
      Read Our 234 Reviews

      Chamber Rating

      Verified Member
      3.6 - (234 reviews)
      97
      45
      36
      12
      44
      › ‹
      • Nangunoori Vinaychary

        It was soo nice and quiet. The rooms are pretty wide compare to other motels.The front desk and management was soo nice.I recommend to others to stay at red roof. Rooms: The rooms are clean and wide. Safety: It was quite and peaceful.
        Mar 15th, 2024

      • Winnie

        Noteworthy details: So pet friendly!!!
        Mar 12th, 2024

      • Shantell Nicole

        Clean rooms great blankets and sheets awesome room service useful laundry area and convince to food and outlets and bars and clubs near by. Rooms: Enough towels and extra pillows, coffee, and tea and condiments to my convience with cups and an ice bucket with more cups Nearby activities: Bars and clubs and food and a famous kwik star nearby Safety: Some rooms have double doors a front to an outside and a back door to the hallway Walkability: Busy traffic area Food & drinks: Are near by
        Feb 25th, 2024

      • Chuck Griffin

        Nice people, and clean!
        Feb 2nd, 2024

      • Heather Leggett

        Room 127. The room appears clean but the floors are gross and you stick to them. The shower has mold along the corners and the floor of the shower is about to fall through. The toilet sits at a leaning back angle because the floor is rotted. The bathroom floor feels like a gym mat. I wiped the hair dryer with a rag and the rag is now brown . The bed is very loud with styrofoam noises every slight movement. The air woke me up probably 50x with the screaming each time it kicks on. Phantom smells of pee constantly. It is dog friendly but there is no where to walk your pet unless you walk them in the mud muck out back or on the 6ft section of grass directly beside the main highway and there is no separation of any kind. There is no breakfast buffet as stated in the "amentities" There is no food at this exit. This area has "hooded characters" and they roam the parking lot all night make sure you set your vehicle alarm.
        Feb 14th, 2024

      Read Our 234 Reviews

      About
      Red Roof Inn Des Moines

      Red Roof Inn Des Moines is located at Hiawatha Pioneer Trl, 5020 NE 14th St #4940 in Des Moines, Iowa 50313. Red Roof Inn Des Moines can be contacted via phone at 515-265-7511 for pricing, hours and directions.

      Contact Info

      •   515-265-7511

      Questions & Answers

      Q What is the phone number for Red Roof Inn Des Moines?

      A The phone number for Red Roof Inn Des Moines is: 515-265-7511.

      Q Where is Red Roof Inn Des Moines located?

      A Red Roof Inn Des Moines is located at Hiawatha Pioneer Trl, 5020 NE 14th St #4940, Des Moines, IA 50313

      Q What is the internet address for Red Roof Inn Des Moines?

      A The website (URL) for Red Roof Inn Des Moines is: https://www.redroof.com/property/ia/Des-Moines/RRI962?utm_source=GMB&utm_medium=Google&utm_campaign=GMB_Performance_RRI962

      Q How big is Red Roof Inn Des Moines?

      A Red Roof Inn Des Moines employs approximately 20+ people.

      Q How is Red Roof Inn Des Moines rated?

      A Red Roof Inn Des Moines has a 3.6 Star Rating from 234 reviewers.

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      Ratings and Reviews
      Red Roof Inn Des Moines

      Overall Rating

      Overall Rating
      ( 234 Reviews )
      97
      45
      36
      12
      44
      Write a Review

      Nangunoori Vinaychary on Google

      image It was soo nice and quiet. The rooms are pretty wide compare to other motels.The front desk and management was soo nice.I recommend to others to stay at red roof.
      Rooms: The rooms are clean and wide.
      Safety: It was quite and peaceful.

      Business Response on Google Mar 12th, 2024
      Hello Nangunoori, Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Des Moines. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful, the cleanliness and the upkeep of the room met your expectations, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

      Winnie on Google

      image Noteworthy details: So pet friendly!!!

      Business Response on Google Mar 13th, 2024
      Hello Winnie, The staff at the Red Roof Inn Des Moines and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

      Shantell Nicole on Google

      image Clean rooms great blankets and sheets awesome room service useful laundry area and convince to food and outlets and bars and clubs near by.
      Rooms: Enough towels and extra pillows, coffee, and tea and condiments to my convience with cups and an ice bucket with more cups
      Nearby activities: Bars and clubs and food and a famous kwik star nearby
      Safety: Some rooms have double doors a front to an outside and a back door to the hallway
      Walkability: Busy traffic area
      Food & drinks: Are near by

      Business Response on Google Mar 2nd, 2024
      Dear Shantell, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Des Moines. We are delighted to read that you were pleased with the cleanliness of the rooms, the laundry area and the convenience to food. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We look forward to seeing you in your future travels. We hope to continue to provide great experiences for you. Sincerely, CarlaRed Roof ManagementRediResponse Specialist

      Chuck Griffin on Google

      image Nice people, and clean!

      Business Response on Google Feb 8th, 2024
      Thank you, Chuck, for writing to us about your recent stay at the RED ROOF INN DES MOINES. It's great to see you enjoyed your stay, resulting in a 5/5 score. Your positive comments regarding our nice staff and the cleanliness of our hotel are much appreciated. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit.Thanks again for sharing your experience with us as we will continue to strive for excellence here at Red Roof. We would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

      Heather Leggett on Google

      image Room 127. The room appears clean but the floors are gross and you stick to them. The shower has mold along the corners and the floor of the shower is about to fall through. The toilet sits at a leaning back angle because the floor is rotted. The bathroom floor feels like a gym mat. I wiped the hair dryer with a rag and the rag is now brown . The bed is very loud with styrofoam noises every slight movement. The air woke me up probably 50x with the screaming each time it kicks on. Phantom smells of pee constantly. It is dog friendly but there is no where to walk your pet unless you walk them in the mud muck out back or on the 6ft section of grass directly beside the main highway and there is no separation of any kind. There is no breakfast buffet as stated in the "amentities" There is no food at this exit. This area has "hooded characters" and they roam the parking lot all night make sure you set your vehicle alarm.

      Business Response on Google Feb 13th, 2024
      Dear Heather, Thank you for taking the time to tell us about your experience at the RED ROOF INN DES MOINES . I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the foul odor you described, the foul odor you highlighted along with the other concerns mentioned. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist
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      Overall Rating

      Overall Rating
      ( 234 Reviews )
      97
      45
      36
      12
      44

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