Des Moines, IA Bank

They are the absolute best professionals! They provide amazing customer service. Talk to Mckayla with any banking needs and she will get it done for you quick. Thanks guy ... more

What type of ghetto establishment you cant cash a check here? Next time you bank go anywhere else. This is a scam.

no no no

I switched my business and personal accounts over to Two Rivers last month. Every time I stop in the bank, they know me and they do whatever needs to be done to make sure ... more

Less services than ever before and higher fees.

I could never get a response from an application I received I had a loan officer working on my loan and said I was approved but there was a huge gap in communication and ... more

I loved my bank when it was great western...now these hours are extremely difficult to work with especially with them not being open at all on Saturdays. I work a full 8 ... more

My accounts are supposed to be joined their in case I go negative itll pull from my savings but they didnt do that and now Im stuck with 6 overdraft fees and some being w ... more

I never liked bank of the west but I stayed because of convenience but just when I thought they couldn't get worse they did it buy selling out to the Canadian bank of Mon ... more

Pitty star. They changed to BMO went into there to sign up for on line banking. Worked once now doesn't work and I was put on hold for 20 min

Is it possible to give ZERO stars? Today I was helping a very elderly friend with her CD at BMO. She has had a CD there for 7 years. When it auto renewed they renewed ... more

Don't go thru the drive-thru!!! Was there today, @ 3:00ish I waited close to 15 min. Only 2 staff, that I could see, NOONE spoke to me....to acknowledge I was sitting th ... more

I was in Walgreens

It was a great experience working with Dave Lewis and his team at Halo Capital. Dave has been incredibly helpful in my real estate investing journey. I will absolutely be ... more

Very disappointed in the lack of support (actually lack of listening) I received from the banker (her name is Stephanie) for an appointment I made to understand the incre ... more

Great place and people.!

20 + years and im still living this bank

Our past and recent experiences with Sarah at Luana Savings Bank have been exceptional. We appreciated her attention to detail when setting up our accounts and ongoing ma ... more

Branch Manger Mr. Kamaal and Krish are the real heros at this branch

This bank is a fraud and makes you jump through hoops just to make a deposit.

Tried to deposit cash into my friend's account but would not accept cash; only check. What bank doesn't accept cash as a deposit? Also, even after doing a transaction, th ... more

Convenient place to have a bank for the downtown folks

Stopped to withdraw today, was greeted by a teller I was not familiar with. I filled out my slip handed it to him and he said "could I please your ID" I thought no probl ... more

Always very helpful in a pinch and otherwise!

Donnell was prompt and very knowledgeable when communicating with me during the entire mortgage refinance process. She was able to help save me the most money and always ... more

Have done business here with out of state banking and Journey Credit Union is in the network to help with Spire Credit Union customers from Minnesota.

I sent a generic message via customer service about opening a CD. Spencer from the Lyon St branch called me the next morning. He thoroughly explained the process. The bes ... more

I would give them less than one star if possible. Beware if attempting to delay payment. They will charge you, take the payment anyway and then make you wait for days for ... more

I've banked with a number of banks in my 50 years of adulthood. I rate Central Bank at the very top. Outstanding customer service, especially at the Drake location. Th ... more

Windsor heights is the place to Bank!....the Staff is Aces!

Friendly staff that knew me by name the day I started accounts with them. If you're looking for a bank with a small town feel that can actually get stuff done for you thi ... more

Legit have NO idea how this place has low ratings. Its open until 2pm on Saturdays. They have a business line and regular line. People in there are friendly and fast. Tha ... more

horrible service was told i couldnt cash my check at drive thru cuz they couldnt recognize my face from my id

Trying to call them takes an eternity. They never will answer the phone and forces you to go in essentially. I dont live close and its inconvenient.

Poor,slow service......Spanish speaking preferred.....all others wait longer....6 cars in line but still waited while 11 cars were attended too......reverse prejudice... ... more

Poor customer service by some employees especially if your a older customer some employees are very nasty and rude

I established my bank account through the West Des Moines location (which is phenomenal by the way, staff, and service) but out of convenience deposited a check at this l ... more

NOT sure

My friend lost her card that was issued by a Meta bank and you-all have been nothing short not giving 2 ***** that has me even giving 1 Star to this review. We've argued ... more

Great service, slow, but quality service, and fast banking. Thanks for the great service.

Highly recommend!! They were super helpful and knowledgeable !

Very Happy with the Customer Service and Services Offered to our Family (and our Family Business) by Iowa State Bank. I was a 4th Generation Customer at a Banking Compet ... more

Jim Langim is a weasel....do urself a favor and Unbank! Go to a credit union...

Almost can't believe this place has been around for over a decade! A nice addition to the greater Des Moines area, and well-maintained. I'll have to visit soon.

I love this bank never had one problem with my account always helpful friendly and secure.

This is a Really smelly bank. Their. Customer service really smells. The bankers have a really smelly attitude. Everything a bank does takes them twice as long to do. Wa ... more