Wells Fargo Bank

Susan Huppert _{on Google}

Mar 28th, 2024

Very disappointed in the lack of support (actually lack of listening) I received from the banker (her name is Stephanie) for an appointment I made to understand the increase in the charges I was emailed about on a regular checking account. Instead of looking at the entire relationship of all accounts, Wells will nickel and dime you on monthly charges. The two gentlemen that left right before I did were also not given what they wanted as I could hear the entire conversation as I waited for my appointment.

Kyle Woodraska _{on Google}

Feb 29th, 2024

Will not let you exchange cash for quarters if youre not a customer.

Mohamd Abd _{on Google}

Feb 21st, 2024

I ben waiting over 15 minutes on drive-through and no help

Gary Roberts _{on Google}

Jan 3rd, 2024

I have always been treated with the utmost respect. Employees are polite and professional. Only negative is that it seems to take a long time for rather simple transactions in the bank. Kenan in the drive-thru though is very efficient and polite.

Marshall Ndhlovu _{on Google}

Dec 24th, 2023

I was racially profiled at this bank yesterday. I have been a customer for years and was treated such with disgusting contempt. They even had me sitting in a lobby for an hour to "verify" my check and then refused to cash it, a perfectly legitimate check from employer. Its really shocking and hard to believe this is happening still today. Their attitude is that they were better than me and I was beneath them so they were going to treat me as such. There was no good reason was given on why I was sitting there for an hour or why a legitimate check was refused. That is besides their callous, blatant racism and utter discrimination practices demonstrated by both the branch manager and the associate manager. I have reported them to the State and their customer service. Turns out my friend also was racially profiled here and left too! I guess this is not once off incident. Banking while black is a legitimate thing at this Wells Fargo location. I am closing my accounts and going elsewhere. Do not go to this bank! They will humiliate, embarrass and harass you based on your skin color! Do not let them steal your joy.