Palatine, IL Bank

Lack of security. This door was left unlocked without card entry. Seriously?

This is where you go to get ignored.

Made an appointment to speak with branch banker on the phone via the Chase app, Gallo Trullijo. He never called me at the appointment time and waited to call me Right bef ... more

Super

The staff at Palatine Bank & Trust are outstanding and caring individuals. Helpful beyond words . A true community bank. Chris T helped us flawlessly . We appreciate the ... more

Raj is the best! He was so efficient. Helped us figure everything out in a way that best benefited us. Exemplary customer service!

The manager in this place doesn't know what customer service is. Always so rude to all the customers. I used to love going to the West Dundee even when I didn't agree wit ... more

It is regrettable that no Bitcoin ATM's, National, Rocket, Athena etc do not allow debit or credit cards to be used, that would be so much safer than feeding thousands of ... more

Very bad customer experience. Please dont waste your time going over there

What is wrong with your Wintrust website? I am trying to open an account online. I live half a mile from the Wintrust on Dundee road. Your website keeps telling me my loc ... more

Excellent staff. Very helpful and friendly. Laura is so nice n helpful. She is such a BIG PLUS to this bank. Thank you Laura for your help. Can't Thank you enough

Heather is always very professional and welcoming. She is so nice and helpful with all of her clients and colleagues. She makes banking with PNC pleasurable and I look fo ... more

Rupar thank you! Good costomer service .

I came to the branch to add a trust to my checking and savings account. Seems pretty simple and straightforward. Two trips, 1.5hrs to sign several documents, and then two ... more

Im was looking for a bank, not a church.

Worst location ever. I swear I gave this place 5 tries. They cant figure that out. They paying their employees nothing better than ATM machine.

Michael was extremely helpful when I had to open an account. He took the time and made sure everything was covered and all of my questions were answered. He always respon ... more

Close up early Friday? What about customers ? Monday a holiday ! Snowing inside ? Can't wait to switch banks it's coming .chase across the street is still open why not yo ... more

I've been doing my business banking here for 12 years - exceptional quality service and if there's ever a problem, it's corrected quickly!

The worst customer service ever!!!! My husband was talking to her and she was distracted by something else around her, he couldnt get a clear answer and after that she hu ... more

Avoid this branch. Terrible service. BMO Harris Bank Owner: Your cut & paste "Care/not care" response further illustrates your lack of commitment to providing quality cus ... more

This place was the epitome of dont bother us with business. When my father passed, he had accounts here and it took 3 trips to get the funds. Worst part was that he had a ... more

Tried to deposit 400 dollars on Saturday. Machine took the money, said it couldn't process transaction, gave me my card back with no receipt and no money. I filed a di ... more

Great place to bank before being bought out.

Worst experience ever. Go to normal branch

I'm writing this review on behalf of my dad as he has had a horrible experience with this bank and I'm having him cancel all his relationship. It's very sad as he no does ... more