Bank of America (with Drive-thru ATM)

james kvasnicka _{on Google}

Feb 16th, 2024

I left a big bank for lack of service and went to Bank of America in Oak Park and now I have great service. They actually answer the phone when you call. April and Hector furnished fantastic professional service. Thanks for everything!

Damn Son _{on Google}

Nov 3rd, 2023

Bank locations in Chicago for the most part can be a mess depending on who is in charge but the manager Hector in this one keeps this location in order and is very straightforward and dedicated.

Chester A Benton Jr _{on Google}

Sep 9th, 2023

It's BOA...ENOUGH SAID

Darrious Davis _{on Google}

Jun 12th, 2023

6720 Roosevelt Road
Oak Park, IL 60304
I went to the Oak Park, IL Bank of America on May 17, 2023 to open up a business account, I already have a personal bank account. I worked with April Slugg. She would not open the account for me and I felt that she was racially profiling me and was treated me very disrespectfully. She talked loudly and tried to humiliate me in front of the other clientele and was extremely unprofessional. I left the bank frustrated and embarrassed.
I went to Crestwood, IL Bank of America on May 19, 2023 where I had opened my personal account. I worked with Kimberly Williams to open my business account. She was professional and courteous and was able to open the account and deposit my business check at 11:34am in the amount of $45,858.95. I was told there would be a hold on the account until May 31. The next time I tried to check my account I was unable to log in as the account was locked. I had to go into the bank and was told the check had cleared. I had to talk to people in the Risk Department, Claims Department, and Fraud Department stating that the check was fake.
Of course, I was unable to get my original check back (as it was cashed). I was then told I would receive a cashiers check, which was also reneged on. Lastly, I was told they would send the money back to the IRS and the IRS could resend me another check. In talking with the IRS they have never heard of anything like this happening before.
I am planning to pursue legal action as there was a multitude of shady business practices involved. My biggest question is where was the money from the time you cashed the check and who was receiving the interest on that money? For a reputable bank this is completely unsatisfactory. I am still without my money.

kenshay collins _{on Google}

Mar 30th, 2023

April Slugg Was My Helper Today She Was Real Nice Respectful Took Her Time With Everything Explained Everything To Me Customer Service Was Great Made Sure I Left A Happy Customer
Thank You So Much