Oak Park Bank

Dominick Stovall _{on Google}

Apr 11th, 2024

Great, friendly workers. I always have a nice experience

A G _{on Google}

Mar 23rd, 2024

Very good bank...they protect your identity..

octavio urbina _{on Google}

Mar 12th, 2024

I recently had an appointment with the bank manager at Oak Park Bank, and my experience left much to be desired. Upon my arrival, I was shocked to find that the bank manager did not even have the decency to come greet me or acknowledge my presence. Instead of a warm welcome or a simple acknowledgment of my arrival, I was met with silence and indifference.
It was clear that the bank manager had no interest in providing even basic customer service. A simple gesture or a few words about being busy and directing me to another staff member would have sufficed. However, the manager's blatant disregard for my presence made it evident that customer satisfaction was not a priority.
As a customer looking to entrust a significant sum of money, I expected a level of professionalism and courtesy that was sorely lacking in this interaction. The manager's apathy and lack of engagement resulted in a lost opportunity for the bank to secure a million-dollar account.
Disappointed by the manager's behavior, I decided to take my business elsewhere. I promptly opened an account with BMO, where I received the attentive service and respect that every customer deserves.
The bank manager's failure to greet me or acknowledge my presence demonstrated a significant lack of professionalism and customer care. This experience highlights the importance of treating customers with respect and attentiveness, qualities that were clearly absent at Oak Park Bank.