Chamber of Commerce

      Verizon

      ( 183 Reviews )

      Verizon
      Buy online & pickup your order in store. Shop now!
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      Hours

      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.6 - (183 reviews)
      97
      21
      10
      4
      51
      Read Our 183 Reviews

      Chamber Rating

      Verified Member
      3.6 - (183 reviews)
      97
      21
      10
      4
      51
      › ‹
      • Jamie Southe


        Apr 7th, 2024

      • Sandy Stangl

        Rude as heck. The woman with blondish hair almost neck length treated me like Gestapo. She fits the warden position well.
        Apr 5th, 2024

      • Angela Kutscher

        Ive been with Verizon for 13 years and this location has the worst customer service. My phone wasnt connecting properly to Wi-Fi which is also through Verizon, and spoke with the manager who wouldnt even look at my account or offer any solutions to seeing if it is a phone issue or a router issue. They were happy to help me purchase a new iPhone a couple months ago but could care less about helping me when a problem arises. Disappointing.
        Mar 23rd, 2024

      • Argelia Ontiveros

        I recently decided to switch to Verizon from TMobile, at first very excited for the deals and all, but after placing my order there was so many issues, my phone was never delivered, people on the phone sucked, and their best advice was to cancel order because for a new customer I had to come in the store.. at this time, I had regretted my decision to switch from my current company.. decided to give it one more try and went to the store.. Mason was the one to help me, and he did an AMAZING job. After I explained my frustration, he was so nice & he literally placed my order all over, and I walked out with my phone 20 minutes later. AMAZING CUSTOMER SERVICE FROM MASON! If I could give him a thousand stars, I would!!
        Mar 7th, 2024

      • Rick Agustin


        Mar 4th, 2024

      Read Our 183 Reviews

      About
      Verizon

      Visit our store at Naperville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

      Contact Info

      Products

      • Business cell phones
      • Business mobile hotspots
      • Business tablets
      • Business laptops

      Services

      • Mobile plans
      • Wireless Internet plans
      • Voice plans

      Brands

      • Apple
      • Samsung
      • Motorola
      • Google
      • Kyocera
      • TCL

      Images

      Questions & Answers

      Q What is the phone number for Verizon?

      A The phone number for Verizon is: (800) 880-1077.

      Q Where is Verizon located?

      A Verizon is located at 610 S Route 59, Ste B, Naperville, Illinois 60540

      Q What is the internet address for Verizon?

      A The website (URL) for Verizon is: https://www.verizon.com/stores/details/illinois/naperville/aurora-1116002/?CMP=seo_b_x_vz_oth_ot_2022_08_website

      Q How big is Verizon?

      A Verizon employs approximately 20+ people.

      Q What days are Verizon open?

      A Verizon is open:
      Sunday: 10:00 AM - 5:00 PM
      Monday: 10:00 AM - 7:00 PM
      Tuesday: 10:00 AM - 7:00 PM
      Wednesday: 10:00 AM - 7:00 PM
      Thursday: 10:00 AM - 7:00 PM
      Friday: 10:00 AM - 7:00 PM
      Saturday: 9:00 AM - 7:00 PM

      Q How is Verizon rated?

      A Verizon has a 3.6 Star Rating from 183 reviewers.

      Hours

      Sunday:
      10:00 AM - 5:00 PM
      Monday:
      10:00 AM - 7:00 PM
      Tuesday:
      10:00 AM - 7:00 PM
      Wednesday:
      10:00 AM - 7:00 PM
      Thursday:
      10:00 AM - 7:00 PM
      Friday:
      10:00 AM - 7:00 PM
      Saturday:
      9:00 AM - 7:00 PM
      Nearby Verizon Wireless Locations

      Ratings and Reviews
      Verizon

      Overall Rating

      Overall Rating
      ( 183 Reviews )
      97
      21
      10
      4
      51
      Write a Review

      Jamie Southe on Google

      image

      Sandy Stangl on Google

      image Rude as heck. The woman with blondish hair almost neck length treated me like Gestapo. She fits the warden position well.

      Angela Kutscher on Google

      image Ive been with Verizon for 13 years and this location has the worst customer service. My phone wasnt connecting properly to Wi-Fi which is also through Verizon, and spoke with the manager who wouldnt even look at my account or offer any solutions to seeing if it is a phone issue or a router issue. They were happy to help me purchase a new iPhone a couple months ago but could care less about helping me when a problem arises. Disappointing.

      Business Response on Google Mar 21st, 2024
      Hi Angela, we're sorry you had a frustrating time trying to get help with your phone. Customer service is important to us, and our goal is to be a reliable resource for your wireless needs. It's disappointing to learn that we missed the mark. Your feedback has been escalated for further review. We are always improving and hope you give us another chance to support you in the future.

      Argelia Ontiveros on Google

      image I recently decided to switch to Verizon from TMobile, at first very excited for the deals and all, but after placing my order there was so many issues, my phone was never delivered, people on the phone sucked, and their best advice was to cancel order because for a new customer I had to come in the store.. at this time, I had regretted my decision to switch from my current company.. decided to give it one more try and went to the store.. Mason was the one to help me, and he did an AMAZING job. After I explained my frustration, he was so nice & he literally placed my order all over, and I walked out with my phone 20 minutes later. AMAZING CUSTOMER SERVICE FROM MASON! If I could give him a thousand stars, I would!!

      Business Response on Google Feb 28th, 2024
      Hi Argelia, thanks for taking the time to leave us a review! Our team works hard to provide you with exceptional service. It's great to hear that Mason made sure you were taken care of. Let us know if you need anything else.

      Rick Agustin on Google

      image

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      Overall Rating

      Overall Rating
      ( 183 Reviews )
      97
      21
      10
      4
      51

      Write a Review

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