The Buckingham Hotel

Chamber Rating

4.4 - (223 reviews)
144
46
16
3
14
Read Our 223 Reviews

Chamber Rating

4.4 - (223 reviews)
144
46
16
3
14
  • Haley McLaughlin

    This is the best stay I have ever had from start to finish. Kris was amazing at answering my questions over email which made me confident in my choice to book here. The security is amazing at the building and we felt so safe! We were treated like royalty at the check-in desk and continued to feel this way in our room with an amazing view and during the check-out process. They had amazing breakfast. There are also plenty of places to eat around the hotel, I recommend Lukes. This is now one of my best memories and I will definitely be back.
    Apr 5th, 2024

  • Doigen

    Service is good, view is great, room is OK but amenities are so so, and providing SD TV in 2024 is simply disrespectful.
    Mar 16th, 2024

  • Ivan Shimanchik


    Mar 8th, 2024

  • Jeff Breedlove

    Close to where we wanted to be. Reasonable rates. They gave us a lake view. Which I highly recommend. It was clean. I was confused at first on how to get there. Basically, it is the 40th floor, top floor, of the building. There are probably only about 30 rooms in this hotel. We parked below the building and you have to go through a door in the garage to get to the elevator. You will need a key for that. So we parked in the garage, went to the lobby of the building. Then you take the center elevator to the 39th floor, then transfer to another elevator to the 40th floor and that is where the hotel reception is. To get to the garage, you go back down the elevators to the 1st floor then go to the 3rd bank of elevators to go to the garage. Then you have to walk a little bit and go through door to the public parking area. It's a bit of a hassle to go from your room to your car, but it is all indoors and feels safe. For the price and the view, it was definitely worth it.
    Mar 14th, 2024

  • Adam Odetallah

    Our stay was fine, a little pricey for what we received as far as service. I would recommend being careful about leaving the 75 dollar deposit they ask for. They say its going to be on hold for a 2-3 days after you checked out. Ive been in talks with my bank and the general manager from this hotel and Ive gotten no clear answers from her. First they changed the time to taking 1 week, then next week they say sometimes it takes 10 business days, I call back again and now Im getting a completely different time estimation. They saying sometimes it takes 14 business days. the amount is negligible, however no one really cares to see a pending transaction on their account with no answer to when it will be released. Expect the runaround if this happens to you with no straight answers. I guess Ill just have to call back everyday until I get answers. Its been over 3 weeks since I stayed and I havent received any new information on the hold that is still being finalized by the merchant. As a recommendation, you may be able to pay for parking directly with the garage parking attendants. Just to avoid the hassle with the hotel.
    Feb 27th, 2024

Read Our 223 Reviews

About
The Buckingham Hotel

The Buckingham Hotel is located at 425 S Financial Pl in Chicago, Illinois 60605. The Buckingham Hotel can be contacted via phone at for pricing, hours and directions.

Contact Info

    Questions & Answers

    Q Where is The Buckingham Hotel located?

    A The Buckingham Hotel is located at 425 S Financial Pl, Chicago, IL 60605


    Q What is the internet address for The Buckingham Hotel?

    A The website (URL) for The Buckingham Hotel is: http://www.thebuckinghamclub.com/


    Q How is The Buckingham Hotel rated?

    A The Buckingham Hotel has a 4.4 Star Rating from 223 reviewers.

    Ratings and Reviews
    The Buckingham Hotel

    Overall Rating

    Overall Rating
    ( 223 Reviews )
    144
    46
    16
    3
    14
    Write a Review

    Haley McLaughlin on Google

    image This is the best stay I have ever had from start to finish. Kris was amazing at answering my questions over email which made me confident in my choice to book here. The security is amazing at the building and we felt so safe! We were treated like royalty at the check-in desk and continued to feel this way in our room with an amazing view and during the check-out process. They had amazing breakfast. There are also plenty of places to eat around the hotel, I recommend Lukes. This is now one of my best memories and I will definitely be back.


    Doigen on Google

    image Service is good, view is great, room is OK but amenities are so so, and providing SD TV in 2024 is simply disrespectful.


    Ivan Shimanchik on Google

    image

    Business Response on Google Feb 15th, 2024
    Dear Ivan, Thank you so much for your glowing 5-star review! We're delighted to hear that you had a fantastic experience with us.Leydi Naranjo General Manager

    Jeff Breedlove on Google

    image Close to where we wanted to be. Reasonable rates. They gave us a lake view. Which I highly recommend. It was clean. I was confused at first on how to get there. Basically, it is the 40th floor, top floor, of the building. There are probably only about 30 rooms in this hotel. We parked below the building and you have to go through a door in the garage to get to the elevator. You will need a key for that. So we parked in the garage, went to the lobby of the building. Then you take the center elevator to the 39th floor, then transfer to another elevator to the 40th floor and that is where the hotel reception is. To get to the garage, you go back down the elevators to the 1st floor then go to the 3rd bank of elevators to go to the garage. Then you have to walk a little bit and go through door to the public parking area. It's a bit of a hassle to go from your room to your car, but it is all indoors and feels safe. For the price and the view, it was definitely worth it.


    Adam Odetallah on Google

    image Our stay was fine, a little pricey for what we received as far as service. I would recommend being careful about leaving the 75 dollar deposit they ask for. They say its going to be on hold for a 2-3 days after you checked out. Ive been in talks with my bank and the general manager from this hotel and Ive gotten no clear answers from her. First they changed the time to taking 1 week, then next week they say sometimes it takes 10 business days, I call back again and now Im getting a completely different time estimation. They saying sometimes it takes 14 business days. the amount is negligible, however no one really cares to see a pending transaction on their account with no answer to when it will be released.
    Expect the runaround if this happens to you with no straight answers. I guess Ill just have to call back everyday until I get answers. Its been over 3 weeks since I stayed and I havent received any new information on the hold that is still being finalized by the merchant. As a recommendation, you may be able to pay for parking directly with the garage parking attendants. Just to avoid the hassle with the hotel.

    Business Response on Google Feb 12th, 2024
    Dear Adam - We apologize for any inconvenience you experienced regarding the delay in releasing the deposit hold on your credit card. Our standard procedure is to request a $75 hold for incidentals upon check-in, which is typically released promptly upon check-out. However, we understand that the timing of release can vary depending on individual bank processes. While most banks release these holds within 3 business days, others may take longer, up to 10 to 14 days in some cases. We empathize with your frustration and encourage you to reach out to your bank directly for more information on their specific timeline for releasing holds. Your satisfaction is important to us, and we're here to assist you in any way we can. Thank you for your understanding. Leydi NaranjoGeneral Manager

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    Overall Rating

    Overall Rating
    ( 223 Reviews )
    144
    46
    16
    3
    14

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