Chicago, IL Credit Union

Very understanding, willing to work with you. And get something you want I worked with Sylva Chambers

Nice, friendly staff. Not too busy.

If I could give this 0 stars I absolutely would. Absolutely offered no help. They instead sent me to a different location for a basic process. Do not get make an account ... more

Always 1st class customer service

I applied here for a job, spoke with the CEO once (she was extremely nice) but after a couple attempts to reach back out and schedule an interview I was completely ghoste ... more

Friendly, personal, everything you would want in a financial institution that servers it's members.

SHANTAE BROWN @ UIC WEST MAKES IT WORTHWHILE COMING HERE. SHE IS ALWAYS HELPFUL AND PLEASANT. THANKS FOR ALL YOU DO SHANTAE !!!

We have been with this credit union for almost 2 years now. It has been a rocky transition from our long time cu out of state - but not so challenging that it was a no-go ... more

Sincere thanks to Galyna Salgalova for the clarification and professional approach to the situation with which I contacted. I recommend it.

Lynn Taing of the NV Call Center assisted me clearly, efficiently and courteously to the utmost. She is a true asset to Credit Union 1. Help such as that she provided i ... more

what type of financial institution is always closed, never answers the phone and has no option to speak to someone in person? I have called multiple times to find out a l ... more

Been a member of this Credit Union for more than three decades. The service has gotten progressively worse. Trying to get an actual person(representative) on the phone is ... more

At Verve Bank in Chinatown in Chicago they have the best customer service there, especially the female staff member named; Sara Kuo served us very politely and we thank h ... more

Pleasant and professional workers here...answered every question, problem solved. Definitely a go to!

I had a wonderful experience at Maroon Financial Ms. Rebecca Rios was a big help to me the way she was able to answer all my questions. Ms. Rios is very knowledgeable abo ... more

I will never deposit any of my checks through this branch again .

Terrible employees, so condescending. Why work in customer service? It doesn't make sense. Nobody is forcing you to work in such an environment.

Unfriendly service! Teller was impolite and rude. Recently changed last name due to marriage. Teller was not helpful even though I had several ID'S. Was sent to front d ... more

In the building for a training and I cant wait to stop in to see the programs available for entrepreneurs!!!

AWESOME EXPERIENCE

Amazing team, GLCU has the best products and exceptional service!!

Outstanding customer service. I've had multiple loans through them over the last 10yrs. Mortgage, car and personal. Very professional. Highly recommended

So thankful for the great customer service and timeliness of Credit Union 1! Robert Yuniskis helped me save even more money than I had expected and was so helpful in expl ... more

Pleasant and polite

Horrible just horrible Customer Servicedue to the new Digital rollout of our financial account at CU1. I am locked out of my account since Monday, 10/04/21. I called 3 ti ... more

Went with a friend

They have a balls!

If you pay a fee to use a share branch, tell me why you cannot use the drive through. Who ever came up with that needs stick pens all over their body. Everyone knows p ... more

It was a terrible experience unprofessional

Very friendly bank with personal service. Support local!

Tamika went above and beyond to assist me and my dad today .She was courteous,professional and above all kind . She made our experience so pleasant

This place is great! You can actually call them and talk to a person without any kind of hold. There is never a line when you see them in person. I love my credit union!

Posting this review so other people dont have the experience I had: if you use this credit union because its the only physical branch you can access for a shared credit u ... more

Approval rate is low and Ive been banking with this bank for 15 yrs. I think Ill move my monies else where!

Wish I can give zero stars! Very Unprofessional and DO NOT RECOMMEND THEM TO ANYONE!!!! Financed a car through them and REGRET IT. Cant wait to get rid of them

Everyone is very helpful and friendly

Time for me to go.

Great place to bank

A real community bank

Words cant explain the level of customer service these ladies have over at People's energy credit all i can say is Super Fast Service with a smile they made it happen for ... more

Part of my Credit Union's network so I can do my banking here. Typically only use it for ATM withdrawals.