Chase Bank

TRASH location the security lady that works there is helping thieves to steal your phone or purse if you turn your head or lay it down I WILL never go there again
Feb 26th, 2024

Jan 31st, 2023

Sep 4th, 2022

Always clean and fast service
May 11th, 2022

Today, Ashley,  a Chase customer service rep, who met my mother and I in the lobby, exemplified, what a thoughtful, fully knowledgeable, and incredibly considerate  bank rep should strive to be. My 84-year-old mother was feeling a bit weak but focused on getting a future appointment and enabling her Bank app to work.   During this resolution, which could have been done via a phone call, but without guidance, we had 'forgot password' glitches, my mom did not know if her thumb print worked,  the bank system could not help do a reset since the app had not been used in 90 days, Ashley helped clear out her phone's cache, it had to be restarted twice.....but none the less, Ashley's thorough understanding of all the security points, while being patient, and keeping an eye on the lobby customer flow was admirable and without peer. Chase bank on Kedzie boss, please share Ashely's praises.  She is worthy of the highest recognition Chase offers. Ashely is going places!!.....she'll make a great boss someday too! Thank you for hiring and having her on your team!
Aug 18th, 2022