Chicago, IL Truck Rental Agency

Best Storage Facility in the City! Great Prices! Well maintained and an Awesome Staff!

Very professional,I like to handle business on the phone.Never missed a payment.They are very kind.

Excellent

I havent been here in years.. however I was pleased with how professional they were! They were awesome even with busy they had great attitudes and treated people with res ... more

Horrible experience! The worst service ever! And they kept the deposit we put down when we returned the truck with more gas than it already had! DO NOT GO TO THIS ONE! We ... more

Good experience

Nice trucks but extremely expensive!

This place doesn't exist. The phone number go to a full voicemail where you can't leave a message. I drove there to see what was the matter, but it doesn't exist. There's ... more

Unfriendly customer service, attempted to overcharge, and gave incorrect hours for rental return. I wouldnt recommend this business to anyone.

Quick and easy. Great customer service

I was very impressed by the team at U-Haul of South Loop. The owner, Jason, went above and beyond to assist me with my move this week. When I had a few hiccups with my tr ... more

Great experience. The staff was informative and expedient. I recommend this location.

It's too hard to find bathrooms and staff isn't always there

The guys here are very efficient in getting you in and out!

Reserved a truck 2 weeks out. They called and cancelled the night before I was moving. Left me out to dry and I had to pay late checkout fees while trying to find a diffe ... more

Fast propane fill and very friendly service!

They got me in and out quickly this morning to pick up my 6X12 rental trailer. Paperwork was ready and they had me hooked to the trailer and on my way in about 25 minutes ... more

They alright

Reasonable price and most importantly, best staff! Rented a passenger van to go out of town but unexpectedly needed a maintenance repair during our trip. Zach took care o ... more

This location has a great staff to work with. They always find ways to Get me the trucks i need even at the last minute

Great customer service

I have rented Acar three time from this location very bad service and unbelievable attitude

I just wanted to leave a review here on my U-HAUL rental experience. At first I was confused about the billing. It was our first time renting a U-Haul. I regretfully lef ... more

Very unprofessional trashy location

Chicago Truck Leasing great people wonderful keep up the good work guys bill a h a n

Made a reservation and no truck available. This place blows

We rented a van for a short move in town on a Saturday and it was seamless. Made our reservation online, there was a short line at pick up of the employee multitask to ge ... more

I've made a reservation online. They called me the next day to say that the truck's not available. Very rude female customer service rep. She didn't give any explanation ... more

Called me morning of to tell me they didn't have my truck. Said they were working on finding one, then never called back, nor picked up my calls.

CHECK IN AND WAIT...

Best place to rent 15 passenger Vans.

Great storage place. Very nice staff

Very helpful and service.

The online Uhaul process was challenging but the onsite staff were a breeze to deal with. They even lent us a dolly for free when the movers showed up without one.

I have used this place to rent a few times and they are always very helpful and their trucks are in good shape! Thanks everyone!

Great

The owner was courteous and helpful when there was an issue with my online reservation (my mistake, nonetheless!). Convenient and fast - something I don't always get with ... more

Lacking customer service big time.

Great Place to rent a Uhual! It has new Management that started 2023. Its now Managed by the Dream Center Co-Working & Business Support Services

Had an awful time here. The process of getting my van took 55 minutes and that time was not added back onto our rental time even though it was uhauls fault. I was for som ... more

Bogus charge to my credit card upon return of one-way rental. Despite the fact that I followed everything to a T, returned it cleaner than I got it, and gassed it up less ... more