Avis Car Rental

Flor Roa _{on Google}

Sep 26th, 2022

They dont answer the phones, no matter when or at what time of day you call. Not good customer service.

Scott Gilligan _{on Google}

Sep 18th, 2022

Worst service ever "joy" was a totally rude and unprofessional,found out our car was losing a motor right b4 we had to drive to my brothers funeral reserved a car on Priceline no problems. Got to the airport to our surprise no one at the desk, called the number it's on the desk. We waited around and the lady (joy) comes in smelling like cigarettes saying I had to take a brake someone sent me over the edge on a last min reservation... And she (joy) flat out said oh you was you guy's. I'm sorry our brother passed away without any warning. I'm sorry you had to do your job... We emailed corporate and nothing not even apology nothing car was dirty and had dried up soapall over it...I will not be doing service with this company and will be turning people the other direction as well

Kevin Brown _{on Google}

Aug 15th, 2022

Reserved standard size SUV at Salt Lake City airport. Got in late evening and realized car was a large size SUV, Toyo 4Runner, gas guzzler. When we got to Twin Falls next day, I called Avis at airport to exchange for smaller SUV. Manager Joy was totally rude and argued with me that I should be happy I had a larger vehicle and made no attempt to look for other options. With gas at over $5/gal I spent about $300 in fuel over 6 days. Cost was not biggest complaint...manager Joy and her rudeness was. I have been an Avis preferred customer for over 35 years, never have I had experienced such poor customer service.