Duluth, GA Bank

Lynn Soroko was incredible! She is personable and helped me reach my financial goals. I loved working with her!

Horrible Experience! Ive come into this location 3 times before and I have been able to cash my check with no problem. Today I came in to cash my check and I was told th ... more

Surprised at the bad reviews, I am always taken care of every time I call and need help. Thanks APCU

Great friendly staff and very efficient.

It's not as big as BOA or Chase Bank, but customer service and benefits are way better than any other banks. Staff are extremely friendly and fast. I highly recommend it ... more

1 person . Working. Waited allmost 15 min for a simple deposit. They werent busy

I went there to deposit a check and to get cash, everyone was very helpful and polite

Excellent customer service from everyone! Such a friendly place that it has that Hometown Bank kinda feel. Highly recommend.

They are understaffed. They will make you wait 45 minutes to an hour before they even acknowledge that you’re there. Jonathan the manager is either overwhelmed or under ... more

At first but then trying to get in touch with them again. You can forget about it! Especially with Carlos Adorno. I never heard back from the guy!

Do not recommend! Poor customer service from management and "bankers". I called and requested a bank verification form and continuously got the run around; promised email ... more

This Bank was helpful. Everyone was willing to help and were kind. The bank was also well maintained and professional.

Excellent atention

Zero star. No drive-thru ATM. And the ATM THATs inside always not working. This location Sucks

Only 1 working in each department with long waiting every time. I may think to move accounts to other Bank have better served. #Pleasant Hill location.

STAY FAR AWAY!!!  This company has by far the worst customer service I have ever experienced.  I have been chasing an escrow problem for over a year.  I have called a doz ... more

Nice people but 9 -5 pm is not working for me. Online services are way behind PNC. The closest thing to a small town bank is what they have going. Nice facility free wate ... more

Always a wait. Bank is very understaffed and slow. Sad to see this type of operation in a new facility.

My experience notarizing the documents here was excellent and hassel free. Great Staff

The wait in this bank for a banker is ridiculous! Why are there only 2 at this branch? No one at the front to sign you in or greet you, no guidance nothing!!! Im not sure ... more

Apparently there is a reason for the low ratings, and don't bother to book an appointment online, since there are only two bankers, and still with customers 30 mins after ... more

2 ATMs to choose from. Easy to see the bank from the street. Easy parking

I dont know how this location is getting so many negative reviews, because every time I have been in there, the service has been outstanding! I was in there again today, ... more

Waited 30 mins in drive through with no response! Horrible service. They should just close down drive thru

Deposit not working

Very bad service from the staff and they refuse to assist you in Spanish, very bad experience

They don't know how to manage timing. I was told to have 45 min wait time. But I am have been waiting 2 hours

Friendly as soon as you come in, And the service is quick.

I hate this bank with a passion. There are never enough tellers. There are tons of other employees but if you have to do a deposit. Bring a lunch because you will be wait ... more

Excellent people and service

Experience: I was denied by Georgia's Own Credit Union to open an account because I just moved to Georgia & I still have an out of state license/ID. 30 mins later I went ... more

Small bank but big customer service

Chinese, English and Korean services

1/31/2023 23 years anniversary for doraville ga branch They celebrate at same time

Very bad place

Im not sure why the negative reviews and comments were added I had pleasant experience with them. I was there to merge my accounts and verify my identity they havent been ... more

a lot of these bad reviews are really old. Ive been going here for a couple years and never had a bad experience. Everyone is very welcoming and friendly, especially the ... more

Mohamed Kheraj was extremely professional and answered all my questions.

Jae was very helpful and patient with me throughout my entire loan process. When everyone said it was too difficult, he and Quontic Bank took on my loan and we closed wit ... more

You have to make an appointment to even enter the bank. Needed to make a deposit. BUT... It's my money I want it now!

Not brand bank

Branch Manager at 3725 Norcross Rd Location, was SO Rude! Someone Plz Teach Her How to Talk to Customer All Over Again! I Must Stop Going to Norcross Location Just Becaus ... more

Bad service.

I had the best experience opening an estate account at THIS branch. Mimi and Kathy were incredibly kind and welcoming. They had the account open in a single DAY! I had st ... more

I went to deposit money around 9:20 in the morning on February 20th, and they asked me to check how much my balance was, but they don't print it out on paper. Is there a ... more

Oh my goodness! There are still people like this around us. I had no idea that I had lost jewelry worth over 10,000 won when I visited Shinhan Bank, but I received a call ... more

I got there 10 mins before closing time and they already had doors locked.