Le Méridien Atlanta Perimeter

Walls are thin and you can hear everything. Staff was nice but unable to fix thin walls. Wont stay there again.
Apr 8th, 2024

Im moved away from Atl 2 years ago and came into town for business and to see family. I debated a hotel or an Airbnb. I chose this hotel because of location and the fact I could come back to a clean room with my very busy schedule. Big mistake. Out of the four days I was here, the room was cleaned twice (no privacy notice was put on the door) AND The rooms are humid. I purposely left early today so that my child could come back to a clean room before we headed out. That didnt happen. As Im writing this, Im sitting in an unclean room with no clean towels. It was uber disappointing. Airbnb for sure next time. Rooms: Rooms are clean but humid.
Mar 31st, 2024

Rooms and common areas were nice and clean. Service was trash. Paid for the buffet and was shoved a to go box to sit in my room before i even sat down. My daughter had to stand and eat her fruit. Thanks tho.
Mar 31st, 2024

Uncompetent staff at the front lobby
Mar 25th, 2024

My recent stay at Le Meridien was unfortunately marred by a series of disappointments that left me thoroughly dissatisfied with the level of service and management's response. From missing amenities to a complete lack of follow-up, my experience was far from what one would expect from a hotel of this caliber. Upon arrival, I was shocked to find that my room did not have an iron or ironing board. This is a basic amenity that should be standard in any hotel room, especially a well-known establishment like Le Meridien. After calling the front desk to request these items, I was informed that they would be brought up promptly. However, after waiting for over an hour with no sign of the iron or ironing board, I called again to inquire. The staff apologized and said they would send someone up immediately. Another 30 minutes passed before someone finally arrived with the missing items. To make matters worse, the second room I was switched to due to issues in the first room also did not have an iron or ironing board. It was bewildering that the same issue occurred again in a different room. This lack of attention to detail and disregard for basic guest needs was deeply frustrating. As if this wasn't enough, I made the unfortunate mistake of leaving a valuable item behind in the room upon checkout. Realizing my error, I contacted the hotel immediately and provided them with a prepaid shipping label to have the item mailed back to me. I was assured by the front desk that they would take care of it promptly. However, days turned into weeks, and despite multiple follow-up calls and emails, there was no update on the status of my missing item. Each time I called, I was met with vague responses and promises that it would be taken care of, yet nothing was done. It's incredibly disappointing to experience such poor service and a lack of responsibility from a hotel that prides itself on luxury and hospitality. Not only did Le Meridien fail to provide basic amenities, but they also failed to fulfill their promise of returning my lost item. This level of incompetence and disregard for guests' needs is simply unacceptable. In conclusion, I cannot recommend Le Meridien based on my recent experience. The management's lack of follow-through and the recurring issues with missing amenities have left a lasting negative impression. If you value quality service and attention to detail, I suggest looking elsewhere for your accommodations. Rooms: nice size but plaster from construction work on floor and bathroom drapes dirty. Noteworthy details: The place looks very nice but under the covers by far the worst hotel I've stayed at and this was luckily a business trip. I'm so happy this was not for a family trip.
Mar 20th, 2024