Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th

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1365 Peachtree St NE
Atlanta, Georgia 30309 - 404-745-1000
Chamber Rating
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Karem Martinez
Apr 9th, 2024 -
J
Apr 5th, 2024 -
Jess Ford
Mar 29th, 2024 -
Andy Bodnar
Mar 23rd, 2024 -
Gerald Gray
Mar 23rd, 2024
About
Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th
Settle in at Residence Inn Atlanta Midtown/Peachtree at 17th. Our Midtown Atlanta GA hotel near Atlantic Station offers everything you need for a comfortable extended stay. We are proud to offer special rates for medical professionals and first responders, contact sales for more information. Relax in our pet friendly suites with full kitchens, free Wi-Fi, and plush Marriott bedding. Keep your room stocked with our free grocery delivery service. Start your day with our free breakfast buffet and enjoy lunch and dinner at nearby restaurants like Nan, Shout, and My Friend's Place. Return to our hotel in the evening for the Residence Inn Mix, offering light local fare and drinks. Maintain your routine at our fitness center. Explore Atlanta during your extended stay with attractions like Midtown Mile, High Museum of Art, and Savannah College of Art and Design near our hotel. Take advantage of our convenient location on Peachtree Street and host your meeting or event in our venues.
Contact Info
- 404-745-1000
- (800) 331-3131
- (404) 745-1111
Services
- On-Site Fitness Center
- Pets Allowed at a Fee
- Complimentary WiFi Available in Public Space
- Free, hot breakfast
- Valet parking only (there is a fee)
Brands
- Residence Inn By Marriott
Languages
- English
- Spanish
Payment Methods
- AMERICANEXPRESS
- DINERSCLUB
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th?
A The phone number for Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th is: 404-745-1000.
Q Where is Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th located?
A Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th is located at 1365 Peachtree St NE, Atlanta, Georgia 30309
Q What is the internet address for Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th?
A The website (URL) for Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th is: https://www.marriott.com/en-us/hotels/atlri-residence-inn-atlanta-midtown-peachtree-at-17th/overview/?scid=f2ae0541-1279-4f24-b197-a979c79310b0
Q How big is Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th?
A Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th employs approximately 20+ people.
Q How is Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th rated?
A Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th has a 4.0 Star Rating from 870 reviewers.
Ratings and Reviews
Residence Inn by Marriott Atlanta Midtown/Peachtree at 17th
Overall Rating
Overall Rating
( 870 Reviews )
Karem Martinez on Google
Rooms: Divine rooms, clean, good smell

J on Google

Jess Ford on Google
When using the elevator to get from the garage to the front desk, the doors would not open and I was stuck inside for about 2 minutes. I later discovered the elevator doors would not open on floor 3 either. On day 2 of my stay someone came to fix this but they front desk attendant sent them away for some reason. I overheard many guests reporting the elevator issues and I used the stairs the rest of my trip. Upon check-in the desk attendant was very short and slightly rude, but I chalked it up to hear having a long day. Upon entering the room the mobile key did not work. Over the next days it still didn't work not once.
The dishes in the room, specifically the forks were not cleannone of them. I have a video. I understand the building is old however instead of repairs it seemed to be full of band-aids. The toilet paper holder was completely broken off the wall. The internet option on the TV did not work. It said that hotel had not renewed its subscription.
The bathroom sick had been caulked back several times over the years and the sink would not produce hot water (I don't think those 2 things were related) Hot water in the kitchen and shower were fine. In fact, the bathtub faucet dripped the entire time. So much so you could hear every drop.
The toilet would not flush at one point in the evening. The night auditor said she was along and could not leave the desk and there was no one to fix it. When asking for a plunger she said I had to come down to get it, which was fine. When I got there she was in fact not alone at the desk and said she couldn't find a plunger anywhere and that she couldn't help. I asked her to look again. A few minutes later she finally found one. I took it and fixed the toilet myself.
Upon pulling out the sofa bed I was met with a stained dirty mattress with almost no padding. When sitting on the bed it was springs. The sheets kept in the closet for the pull-out mattress were stained and full of holes. The blanket kept with those sheets was old, crunchy and had different color long hairs woven into it from use over time.
I submitted this same complaint (plus some...too many characters for Google) for to Marriott customer service on 3/26/24. The rep I spoke to said there wasn't anything she could do because the hotel is a franchise but she would forward the complaint to management. However I could tell she wasn't taking notes so I asked if she got everything. She said "no" and asked me to repeat everything...which I did and at that point I could hear her typing. She said I would hear something back from the hotel by 3/29/24. I finally heard back on 3/30/24. I was offered 10k Marriott points. I was very clear I would never again stay at any hotel by Marriott so points would do me no good and I am looking for financial compensation in the form of US dollars. This stay is the worst $800+ I've ever spent.

Andy Bodnar on Google
However, the staff were excellent and the breakfast area was nice and clean.
Very convenient place to stay for dinner and a show at Atlanta Symphony Hall.

Gerald Gray on Google
Overall Rating
Overall Rating
( 870 Reviews )Write a Review
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