Grow Financial Federal Credit Union: Headquarters

Chamber Rating

2.1 - (42 reviews)
9
1
1
4
27
Read Our 42 Reviews

Chamber Rating

2.1 - (42 reviews)
9
1
1
4
27
  • Jeffrey Lawrence


    Jan 25th, 2024

  • Heather Mini

    Received new cards in the mail, that I didnt request. I had to call to order a new one because one of the new chips wasnt working. They charged me $20 for a replacement! What a scam. And they tell me its non-refundable because I requested it. I didnt ask for it in the first place! Im going to bank somewhere else.
    Sep 6th, 2023

  • Chris H

    Why does it take your customer service contact center 20+ minutes to answer the phone? Are you really that busy or too cheap to hire people to decrease customer wait times???
    Aug 4th, 2023

  • PETRISPLAQUE

    I humbly believe your manager at the Weasley Chapel is totally unfit to run that branch. He is a bad person with no people skills whatsoever and even worse: absolutely zero common sense. I went in yesterday to ask permission to cut 7 (seven inches!) of a branch from a tree on their grounds for Bonsai. Incredibly told the secretary no (I could see him behind the glass in his burrow). He Didnt have the courtesy to mimic an I am sorry through the glass, he did not even lift his head, or come out of the hole with some excuse like I am so sorry but I cannot make a reasonable decision on such a strange request because my supervisors cannot trust my judgment or common sense I only invest money for my clients. I would have understood that. Why he denied such a simple request remains a conundrum to me. He may no like a well-dressed smiling white man walking into his branch with another purpose than bringing money. God knows If I had an employee like that in my business I'd fire him on the spot for lacking the most basic people skills, a total lack of common sense and a clear proclivity to wickedness. I had 6 large flowering Flamboyant trees that I planted myself in front of my house in Largo. It would never cross my mind to deny anybody a cutting of those trees that I loved. I sold the house 2 years ago and I still miss those trees. That 7 cutting (which actually would have been great for the tree because stimulates branching and more branching implies more flowers) I am sure will cost the company at least 2 or 3 investors: nobody deals with bad-hearted people, and nobody would put hard-earned money on the hands of someone with no common sense and a clear inclination to random acts of wickedness. If your average client deposits in your company $ 5,000.00 (very conservatively) and you lose let's say just 2 clients per posting, my three postings will cost the company $ 30,000.00 (without counting my $ 5,000.00 either). The most expensive 7 ever and another 1-star review that this company certainly does not need.
    Mar 27th, 2024

  • Frances Jones

    If I could give 0 stars I would. This bank, yes I said bank, they are not a credit union in my book because they are for profit not non-profit. I signed for a 7% interest rate and they were scamming. I've been paying on my loan for 1 year and 3 months and out of over $5000 Grow has pocketed over 3k of it. When I called to find out why they are over charging me for interest they said oh you have to pay $5.40 a day PLUS interest!!! So no matter how much you owe you will always have to pay a minimum of $162 A MONTH for them to just HOLD the loan! So I'm not paying 7% interest I'm actually paying 14!!! I have good credit and could have gotten my loan from anyone!! I didn't pay this much when I was paying Capital 1 28% for my very first auto loan! Whatever you do, don't EVER get a auto loan from this fraudulent, predatory BANK. Hard money lenders don't charge this much!!
    Mar 9th, 2023

Read Our 42 Reviews

About
Grow Financial Federal Credit Union: Headquarters

Grow Financial Federal Credit Union: Headquarters is located at 9927 Delaney Lake Dr in Tampa, Florida 33619. Grow Financial Federal Credit Union: Headquarters can be contacted via phone at 800-839-6328 for pricing, hours and directions.

Contact Info

  •   800-839-6328

Questions & Answers

Q What is the phone number for Grow Financial Federal Credit Union: Headquarters?

A The phone number for Grow Financial Federal Credit Union: Headquarters is: 800-839-6328.


Q Where is Grow Financial Federal Credit Union: Headquarters located?

A Grow Financial Federal Credit Union: Headquarters is located at 9927 Delaney Lake Dr, Tampa, FL 33619


Q What is the internet address for Grow Financial Federal Credit Union: Headquarters?

A The website (URL) for Grow Financial Federal Credit Union: Headquarters is: https://www.growfinancial.org/


Q How is Grow Financial Federal Credit Union: Headquarters rated?

A Grow Financial Federal Credit Union: Headquarters has a 2.1 Star Rating from 42 reviewers.

Ratings and Reviews
Grow Financial Federal Credit Union: Headquarters

Overall Rating

Overall Rating
( 42 Reviews )
9
1
1
4
27
Write a Review

Jeffrey Lawrence on Google

image

Business Response on Google Jan 19th, 2024
We're sorry we've disappointed you, Jeffrey. Providing exceptional service to our members is our priority, and we'd love the opportunity to serve you better. Would you mind sending an email to [email protected] with your contact information? We’d be happy to have one of our team members call you to assist.

Heather Mini on Google

image Received new cards in the mail, that I didnt request. I had to call to order a new one because one of the new chips wasnt working. They charged me $20 for a replacement! What a scam. And they tell me its non-refundable because I requested it. I didnt ask for it in the first place! Im going to bank somewhere else.

Business Response on Google Aug 22nd, 2023
We're sorry you had this experience with our service, Heather. It's never our intention to disappoint our members, and we have shared your feedback with our team. To maintain a secure and efficient payments ecosystem, Visa has reformatted the way card numbers are issued, and in doing so, all Grow Visa cardholders needed to receive updated credit and debit cards with new card numbers. If you'd like to get some help or provide additional feedback about your experience, please feel free to send an email to [email protected]. We'd be happy to have one of our team leaders follow up with you directly!

Chris H on Google

image Why does it take your customer service contact center 20+ minutes to answer the phone? Are you really that busy or too cheap to hire people to decrease customer wait times???

Business Response on Google Jul 19th, 2023
I’m so sorry to hear you’ve been having trouble reaching us, Chris. We appreciate your patience as we are experiencing longer than usual wait times today. Would you mind sending an email to [email protected] with the best phone number to reach you? I’d be happy to have someone contact you directly to help!

PETRISPLAQUE on Google

image I humbly believe your manager at the Weasley Chapel is totally unfit to run that branch. He is a bad person with no people skills whatsoever and even worse: absolutely zero common sense.
I went in yesterday to ask permission to cut 7 (seven inches!) of a branch from a tree on their grounds for Bonsai. Incredibly told the secretary no (I could see him behind the glass in his burrow). He Didnt have the courtesy to mimic an I am sorry through the glass, he did not even lift his head, or come out of the hole with some excuse like I am so sorry but I cannot make a reasonable decision on such a strange request because my supervisors cannot trust my judgment or common sense I only invest money for my clients. I would have understood that.
Why he denied such a simple request remains a conundrum to me. He may no like a well-dressed smiling white man walking into his branch with another purpose than bringing money. God knows
If I had an employee like that in my business I'd fire him on the spot for lacking the most basic people skills, a total lack of common sense and a clear proclivity to wickedness.
I had 6 large flowering Flamboyant trees that I planted myself in front of my house in Largo. It would never cross my mind to deny anybody a cutting of those trees that I loved. I sold the house 2 years ago and I still miss those trees.
That 7 cutting (which actually would have been great for the tree because stimulates branching and more branching implies more flowers) I am sure will cost the company at least 2 or 3 investors: nobody deals with bad-hearted people, and nobody would put hard-earned money on the hands of someone with no common sense and a clear inclination to random acts of wickedness.
If your average client deposits in your company $ 5,000.00 (very conservatively) and you lose let's say just 2 clients per posting, my three postings will cost the company $ 30,000.00 (without counting my $ 5,000.00 either).
The most expensive 7 ever and another 1-star review that this company certainly does not need.


Frances Jones on Google

image If I could give 0 stars I would. This bank, yes I said bank, they are not a credit union in my book because they are for profit not non-profit. I signed for a 7% interest rate and they were scamming. I've been paying on my loan for 1 year and 3 months and out of over $5000 Grow has pocketed over 3k of it. When I called to find out why they are over charging me for interest they said oh you have to pay $5.40 a day PLUS interest!!! So no matter how much you owe you will always have to pay a minimum of $162 A MONTH for them to just HOLD the loan! So I'm not paying 7% interest I'm actually paying 14!!! I have good credit and could have gotten my loan from anyone!! I didn't pay this much when I was paying Capital 1 28% for my very first auto loan! Whatever you do, don't EVER get a auto loan from this fraudulent, predatory BANK. Hard money lenders don't charge this much!!

Business Response on Google Aug 6th, 2022
We're sorry we've disappointed you, Frances. It's never our intention to disappoint our members. If you'd like to discuss this further, please send an email to [email protected] with your contact information. We'll be happy to have one of our team members reach out to you directly.

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Overall Rating

Overall Rating
( 42 Reviews )
9
1
1
4
27

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