Water Safe Plumbing and Septic Repair

Hours

Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM

Chamber Rating

4.7 - (144 reviews)
131
2
0
1
10
Read Our 144 Reviews

Chamber Rating

4.7 - (144 reviews)
131
2
0
1
10
  • Nathan Clifford

    Hes my dad great dad very smart knows about a lot of history helps me with homework very smart you should pick him hes really good 5 stars all around would recommend love him
    Apr 4th, 2024

  • Joe F

    Great work replacing the water filtration system.
    Apr 3rd, 2024

  • m suspicious

    "Matt came right out and took care of my issue. Thank you!!". this the 2nd time Watersafe has come to my rescue. My greatest thanks to you all. Once again, Water Safe to the rescue...Traevon was wonderful. He knew exactly what to do and fixed my issue quickly. I highly recommend Water Safe plumbing. Service: Water heater installation
    Mar 27th, 2024

  • Stanley Rosenthal

    Very courteous, very professional
    Mar 2nd, 2024

  • Jonathan Barnes

    Nice owner in David, seems like a smart guy, good communication. I did not like that a $26 part repair, well reviewed photo included, was not disclosed to my elderly mom or myself (we were told no parts available) and instead a full shower valve replacement was required- total cost for this full valve replacement option was $750. Which did not include fixing the wall that would have needed to be cut open for access. What a potential pain. Fortunately, with my small plumbing knowledge I was able to find the needed part online, it arrived in one day, installed in 15 minutes. We still wasted weeks circling around with the high cost/effort option. Shower was not usable during this period due to cold temp. Recommend to company; being clear with customers on options, costs, risks. If companys desire is to not do the easy repair, at least explain its available before you cause extra financial grief and wasted time. Particularly on an elderly customer.
    Feb 29th, 2024

Read Our 144 Reviews

About
Water Safe Plumbing and Septic Repair

Water Safe Plumbing and Septic Repair is located at 18210 Paulson Dr B5 in Port Charlotte, Florida 33954. Water Safe Plumbing and Septic Repair can be contacted via phone at 941-867-0021 for pricing, hours and directions.

Contact Info

  •   941-867-0021

Questions & Answers

Q What is the phone number for Water Safe Plumbing and Septic Repair?

A The phone number for Water Safe Plumbing and Septic Repair is: 941-867-0021.


Q Where is Water Safe Plumbing and Septic Repair located?

A Water Safe Plumbing and Septic Repair is located at 18210 Paulson Dr B5, Port Charlotte, FL 33954


Q What is the internet address for Water Safe Plumbing and Septic Repair?

A The website (URL) for Water Safe Plumbing and Septic Repair is: http://www.watersafeplumbing.com/


Q What days are Water Safe Plumbing and Septic Repair open?

A Water Safe Plumbing and Septic Repair is open:
Wednesday: 9:00 AM - 4:00 PM
Thursday: 9:00 AM - 4:00 PM
Friday: 9:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 4:00 PM
Tuesday: 9:00 AM - 4:00 PM


Q How is Water Safe Plumbing and Septic Repair rated?

A Water Safe Plumbing and Septic Repair has a 4.7 Star Rating from 144 reviewers.

Hours

Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM

Ratings and Reviews
Water Safe Plumbing and Septic Repair

Overall Rating

Overall Rating
( 144 Reviews )
131
2
0
1
10
Write a Review

Nathan Clifford on Google

image Hes my dad great dad very smart knows about a lot of history helps me with homework very smart you should pick him hes really good 5 stars all around would recommend love him


Joe F on Google

image Great work replacing the water filtration system.


m suspicious on Google

image "Matt came right out and took care of my issue. Thank you!!".
this the 2nd time Watersafe has come to my rescue. My greatest thanks to you all.
Once again, Water Safe to the rescue...Traevon was wonderful. He knew exactly what to do and fixed my issue quickly. I highly recommend Water Safe plumbing. Service: Water heater installation


Stanley Rosenthal on Google

image Very courteous, very professional


Jonathan Barnes on Google

image Nice owner in David, seems like a smart guy, good communication. I did not like that a $26 part repair, well reviewed photo included, was not disclosed to my elderly mom or myself (we were told no parts available) and instead a full shower valve replacement was required- total cost for this full valve replacement option was $750. Which did not include fixing the wall that would have needed to be cut open for access. What a potential pain. Fortunately, with my small plumbing knowledge I was able to find the needed part online, it arrived in one day, installed in 15 minutes. We still wasted weeks circling around with the high cost/effort option. Shower was not usable during this period due to cold temp. Recommend to company; being clear with customers on options, costs, risks. If companys desire is to not do the easy repair, at least explain its available before you cause extra financial grief and wasted time. Particularly on an elderly customer.

Business Response on Google Feb 24th, 2024
Hello Jonathan,You and I spoke on the phone more than once and at no time did we ever discuss available parts. You mentioned that in our email exchange and then said you couldn't remember if it was me or my wife who said parts were not available but the fact is that was never a topic of our discussions. It would have never even been a suggestion from my wife as our diagnosis, which she just reads verbatim, said: "30 years of sediment build up has jeopardized any repair that we could make and warranty. Due to age and sediment build up this valve needs to be replaced". Your concern every time we spoke was why your warranty company denied a portion of your claim and not whether or not a repair was possible. In our emails I explained to you that as the company who has to warranty our repairs we have determined in 23 years of industry experience that certain valves, especially ones that are 30 years old, are not something we are willing to risk repairing. Your anecdotal experience with this valve isn't a true reflection of the risk/reward ratio that a plumbing company takes in to consideration when operating a business.I appreciate your feedback. I stand firm on the belief that if you had purchased the policy that had the coverage that didn't leave you with an out of pocket expense the scope of work and our diagnosis would have been irrelevant. The valve would have been replaced and you and your mother would have been stoked you got a new shower valve out of your insurance company. I believe that's a very important variable to take in to consideration when a future potential customer reads this review and response. -David

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Overall Rating

Overall Rating
( 144 Reviews )
131
2
0
1
10

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