Orlando, FL Optician

Long waits

Pour customer service, unprofessional people at this locations. Don't recommend service here if you're able to get attended.

Excellent customer service. The store had what I was looking for. Great design, fair price

They are always so friendly and knowledgeable! The doctor is fantastic.

I was in the market looking for glasses after hearing the 2 for $70 deal! The representatives were the best and so kind to me! Ignacio walked me through the process and h ... more

American Best West Colonial Dr The worst service seen. The lady at the front desk was fixing her papers during more than 12 minutes and she star doing another things exc ... more

Terrible experience. Shouldve listened to the reviews before coming here. Soon as you walk in the door youre greeted with unprofessionalism and blank stares. I used to go ... more

This location is not reliable, I made an appointment by phone, when I showed up, appointment didnt exist and they couldnt accommodate me, even though it was their fault, ... more

I had an emergency and needed a consultation with an ophthalmologist. I visited several locations and none of them had an appointment with the promptness needed. I arrive ... more

Dr. Russell is very detailed I would highly recommend him and this pearl vision.

Not a very friendly environment. My entire appointment I felt like nothing I said mattered. She talked to me like I was stupid because I told her I have had these issues ... more

The attention I received from Mrs. Eunice was extraordinary, the best, I felt comfortable and her kindness was at all times. Grateful for your attention, so much so that ... more

I normally have a great visit.... I hope that I will this time too.....

They were very busy and the service was great. The wait time was less than 15 minutes for eye glasses. Everyone was so kind. Thank You So Much!!!

Dr Linda John-Finn Absolutely amazing love her however waiting in the lobby for 2 hours just so that someone can take my order on contacts and glasses is absolutely ridic ... more

Dr. Evelyn Mavrofrides is a great doctor and a wonderful person. I highly recommend her and VisionWorks.

Top quality service, super sophisticated exams, everyone is super attentive, very pleasant atmosphere. I would like to thank the entire team that helped me, everyone is t ... more

Prescription sun glasses damaged while on holiday, repaired with no problems. Staff extremely helpful, would highly recommend. Thanks to all with your kind assistance.

Amazing customer service and offerings. Needed a quick repair and they were able to do it on the spot. Definitely my go to now for anything glasses or contacts.

Very professional! Took the time to explain everything to me! My kids also see Dr. Guzak and they love him; hes amazing with kids! Office staff is very polite and nice a ... more

We were traveling and my daughter broke her glasses. The staff at The Spectacle Shoppe were so kind and helpful. They helped us get a new pair of glasses for her right ... more

The staff, as well the doctor are professionals. Addition, I liked that the doctor knew his job and the solution for my eyes. Thank you, Jennifer Hayes.

I stopped going here only because it was a little too far from me. As complicated as I am with my vision the eye doctors there have all my respect. They understand me , t ... more

Terrible! They dont respect customers. I bought prescription glasses, but I didnt receive them. I was waiting for any answer or satisfaction for 10 days, but nobody text ... more

Frank y Yelit they have the best costumer services . Helped my mom and she was very happy with the results .

Very professional , kind and courteous ! Jas helped me find a perfect new frame, she absolutely knew my want and style. Prices are extremely fair , the selection was exce ... more

I love this place. Its clean and had an amazing selection. From bougie very nice high end frames to aforradle ones. I just order the color contacts and it was also a grea ... more

The short review is if your kid needs glasses- You should go here. This man is the absolute sweetest and so incredibly knowledgeable about glasses. He takes the time to m ... more

My deceased Mother was a patient of your office. She spoke extremely high of your work, your skills as a Doctors, and most of all your kind and pleasant staff. Mother ... more

First time at this location and even though we had to go through 2 orders of lenses to get the right ones. I am extremely happy with the results. The employees were patie ... more

This store workers were amazing! Helped me with my eyes while I was on vacation! Lorena Diaz was super nice and friendly! 10 star for her!!!

I bought 2 pairs of glasses. The frame of both of them broke, it didn't last at all. I went and they told me that I no longer had a warranty. They charged me more for the ... more

Rude male staff hung up on me mid conversation

Excellent treatment by Alex, attentive, polite and helpful, Dr. A professional with a lot of patience and empathy, my entire family now with Lozada Visin 20pts.

I love coming to Optical Elegance, Ive been coming here since I was 12/13 years old and Im not 24. They are extremely patient and knowledgeable, they dont mind explaining ... more

Whoever worked the optical department for glasses 03/01/2024 early afternoon provided such horrible customer service. Im sorry i was such a burden to you lady for asking ... more

I have been going to Conway Optical since they have been open and have received awesome service every time. Carla takes the time to explain all aspects relating to your ... more

Great service in a friendly atmosphere!

Great selection!

I am very grateful to the attention of the entire america's best team, especially I am grateful to Andrea's attention, thank you Andrea for helping me choose the frame fo ... more

I've been coming here the last couple of years out of convenience since it's inside campus and I can't say I've regretted the choice. It was honestly the best choice I co ... more

Love to come here snd now theyre closed do to covid.

They were great! New glasses came in early and they were also able to fix my old ones as well.

Stephen is an Excellent, Experienced and Reliable Optician. Such people are rare to find in this world, this man helped me in my emergency time ( as I lost my eye glasses ... more

We are on vacation for a cruise and I forgot to pack my contact lenses. We went to Walmart Vision in Lake Nona and spoke with the optician working there, Larry. He was a ... more

Excellent

Computers went down early in the morning causing EXTREME delays. Its very unprofessional to not notify clients BEFOREHAND but instead to expect people to wait 2-3 hours A ... more