Hertz Car Rental - New Smyrna Beach - Airgate Aviation

Rented a car, for 3 days. returned it a day early. Full tank of gas and vacuumed it out. Get home go to check the receipt and there's a $400 extra damage fee... I did not damage the car at all. Now I cant even get ahold of anyone at this branch or its customer service line. DO NOT RENT FROM HERE SAVE YOU TIME AND MONEY.
Feb 19th, 2022

Feb 13th, 2022

Made multiple phone calls due to an error in an online reservation. They would not answer the phone, in spite of the fact they were open and eventually just picked up the phone and hung up on me for or five times. When someone finally answered the phone later that afternoon, he could not have acted more indifferent about my particular issue. Horrible customer service! The people at this facility need training.
Jan 20th, 2022

It was an easy rental experience, including multiple extensions of the rental.
Dec 5th, 2021

My car suddenly broke down and this was the only rental place around that had a car ready to go and wasn't going to charge me more than the mechanic. I'll be using them again in the future, but hopefully not for a while.
Dec 4th, 2021