Citi

Justo Robles , branch manager very rude and unprofessional. Reporting this to the head office. Do not do business here .
Nov 6th, 2023

Always nice and friendly tellers. I get in and out with ease.
Oct 20th, 2023

Same like all banks ROB YOU WITH FEES
Jul 3rd, 2023

The absolute WORST bank ever Nobody in this branch is pleasant to deal with. All angry low quality employees. They all seem miserable each and every time my husband and I attempt to do any banking transaction . However, I clearly understand why : The branch manager Justo Robles is a lazy, arrogant, mean spirited individual who certainly doesn't deserve his position. How he got his job is suspicious in itself and a real mystery. He must have some connections with some big wig at Citi. Justo Robles is nasty, lazy, mean and condescending and it is clearly evident that he detests his job since he can't stand dealing with customers Maria is rude and has no respect for the customers. She treats people like trash The teller Diego Di Meco is a socially inept misery as well. He is void of any personality and has zero customer service skills. He has no sense of humor, never cracks a smile and it's so obvious he hates being there as well. It seems he's trying to emulate his boss, Justo. He has certainly succeeded , that's for sure !!! The fact remains that it always starts from the top: Bad management , bad employees If you decide to bank here you will be mistreated, verbally abused, and patronized by insignificant, miserable people who know absolutely nothing at all about customer service. Their behavior is utterly deplorable Citi needs to clean house and get all new people in this branch or they should close down this location for sure. Robles must go and all his underlings as well It's a nightmare banking here for each and every customer every single time Stay away from this branch unless you enjoy being treated like dirt by miserable people *** Look at pathetically lame response from someone named "FRED" who probably doesn't even work for Citi (Probably some outside contractor for Citi in some call center in the Philippines) Fred's reply states that he will let the branch know !!! Are you kidding me !!! Who the hell are you Fred ? Did you even read my review in its entirety ? You are obviously another incompetent, inept Citi affiliate. The problem IS THE BRANCH, FRED ! Let corporate know and upper management know what's going on. See if they care at all about what's going on in this horrific branch with a deplorable manager This just goes to show how truly bad Citi has now become Worst bank EVER
Feb 1st, 2024

Worst customer service. To make a deposit for your company, if you don't have an account you will be treated in the worst way. Asking for private information, irrelevant information and ID to deposit monies into the account. Questioned and treat poorly. To do business for your company. If you don't have an account with them you will hate coming and if you do you will come to complain of the treatment of your employees being harassed, which doesn't help. For Deposits for a few hundred is overkill. And even then, why do business here if you cant have employees go without complaining and not wanting to come back. Don't open an account and don't do business here. To the point I look for another location to do deposit and will drive 9 miles to another branch vs walking to this one. Get your house in order Citi or close you house.
Sep 20th, 2023