City National Bank of Florida

Today, January 23, 2024, I went to make a deposit and among the cash there was a bill that they claim is damaged. I attach the image of the bill so you can see its condition, and they did not want to receive it, and I wonder what a bank is for. If it is not to receive this type of bills, the service is very bad, there is no solution for the customer. Do you think the bill is unacceptable?
Jan 15th, 2024

I use to bank here 20 years ago. In the Miami Beach branch, and Hugo was there who is amazing who definitely recommend. Came here to deposit a check and I was giving a run around. After they made my customer coming and bring a new check, they refused to handle what they promised to do. Stay away from Ms. Diaz she's extremely rude and unprofessional as a manager. Lana is amazing but miss Diaz has full control and doesn't let her do her job properly. Girl up front at the counter also has a bad attitude problem. Glad I didn't go back and transfer my accounts to this bank.
Sep 5th, 2023

Hi the staff in this office in Hollywood are so rude and very unprofessional u walk in they tell u tale a seat not good afternoon will be with u soon . Worst bank I ever encounter
Aug 10th, 2023

Mar 5th, 2022

This is the worst bank I have ever encountered. They charge for everything. Now we have a three dollar charge for receiving a paper statement. If you do not conduct a transaction within a three month period, there is a charge for that as well. Have you ever heard of a bank penalizing you for saving your money? I am closing my account today
Aug 23rd, 2020