Wells Fargo Bank

I went to the Wells Fargo and due to the way the street is structured, I had to turn at the light and then do a u-turn. I got about 7 minutes late to the appointment. I get there and sit down, someone comes up to me 3 minutes later and says I'm 10mins late, okay sure. I ask if they'll still be able to assist me and they say yes to give them 15mins, fair. 45 minutes later, I ask someone else because I've been waiting for 45mins. They tell me I was late and they won't assist me. I ask them why they didn't tell me when I first arrived, I would've been okay with it since I was late. They told me they couldn't turn back time. Needless to say, I am disgusted with their lack of professionalism and care for their customers. Wasting people's time and rude way of treating their customers. Seriously thinking about switching banks after this type of treatment. The bilingual bald guy was the one that made me wait, and some banker guy with black hair was the one that told me they can't turn back time.
Apr 5th, 2024

Friendly staff. Easy access.
Mar 7th, 2024

The worst!! People are talking to each other and dont care about the customers line Only 1 teller in the front and 3 ladies and 1 guy talking in the back with 5 people waiting in line Worst customer service ever!!!!
Mar 6th, 2024

There is a way the whole world lists information by computer and its called the internet. On the internet many businesses list the hours they will be open. Many of these businesses update these hours so they are accurate. Unfortunately this branch prefers to kill trees and use a hunk of paper taped to their door. They leave their hours unchanged on the aforementioned internet making fools of people who checked the hours on the internet to make sure they are open before driving through a ****storm of event traffic. I used to think this branch was good. Now I do not. This branch should remove their hours listed on google maps and just leave their phone number.
Feb 4th, 2024

This is my bank and has always been good to me
Jan 6th, 2024