Hours

Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 12:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM

Chamber Rating

Verified Member
2.1 - (35 reviews)
9
0
1
2
23
Read Our 35 Reviews

Chamber Rating

Verified Member
2.1 - (35 reviews)
9
0
1
2
23
  • Paul Sporleder

    I wish I could give a negative stars review. These people are just rude and egotistical. I was told that maybe you should not be doing Buisness with us. Who treats people like that? Thus the reason I moved everything to a different bank and will never go there again!
    Jan 24th, 2024

  • Carleigh Claffey

    Bankers are so caught up in social time that you have to sit there and wait a ridiculous amount of time. Wasnt even greeted when I walked in. Only came here because Im visiting family in the area, Marco island and Lehigh locations are much better!
    Jan 7th, 2024

  • Samantha Syktich

    This branch either desperately needs more help in the form of people or they need training in customer service. It is unacceptable to wait 10 minutes in the drive-through and not even be greeted. I was ignored 3 times after pressing the call button at different reasonable amounts of time. As someone who has worked in customer service, I understand that individuals deserve to be treated with respect but 5/3 prides themselves on their customer service and this was the poorest customer service Ive received from them.
    Nov 18th, 2023

  • Jeff Jodice

    Absolutely the worst worst worst customer service Ive ever experienced, and it was with the so-called manager. Not sure who hires these people but they need to have a reality check. I have no idea why I am with this bank, but I will be changing.
    Jun 22nd, 2023

  • Mike Corless

    Ive received two offers on your High Yield Money Market Acct of 4.5%. Trying calling got answering machine and left message.. two days later no answer called 800 number. Got a very rude and not helpful young man. No help. Got another offer this week for 4.5% read online reviews. Wow. Pitiful for Cape Coral office. I need TWO accounts because of FDIC limits. Do I really want to trust this kind of money to your bank? P.S. Curious so went to this bank at 3:30Pm on Friday, two people in lobby waited 30 minutes. Young lady ask if she could be of help, no introduction, no card. Asked about 4.5% acct. yep thats it. How long? Till Nov 7. Then what. You get whatever we give you after that. So then I just change banks? It is what it is, dont like it? Do whatever. I let her know loudly enough that all could hear she needed lessons in customer service as me and my money walked out the door.
    Jun 8th, 2023

Read Our 35 Reviews

About
Fifth Third Bank & ATM

Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC. Fifth Third is among the largest money managers in the Midwest and, as of June 30, 2016, had $305 billion in assets under care, of which it managed $26 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at www.53.com. Fifth Third's common stock is traded on the NASDAQ Global Select Market under the symbol "FITB." Fifth Third Bank was established in 1858. Member FDIC, Equal Housing Lender

Contact Info

Services

  • Checking Accounts
  • Savings Accounts & CDs
  • Credit Cards
  • Online & Mobile Banking
  • Investment Services
  • Consumer Loans
  • Safe Deposit Boxes

Images

Questions & Answers

Q What is the phone number for Fifth Third Bank & ATM?

A The phone number for Fifth Third Bank & ATM is: (239) 772-1122.


Q Where is Fifth Third Bank & ATM located?

A Fifth Third Bank & ATM is located at 1801 NE Pine Island Road, Cape Coral, Florida 33909


Q What is the internet address for Fifth Third Bank & ATM?

A The website (URL) for Fifth Third Bank & ATM is: https://locations.53.com/fl/cape-coral/1801-ne-pine-island-road.html


Q How big is Fifth Third Bank & ATM?

A Fifth Third Bank & ATM employs approximately 20+ people.


Q What days are Fifth Third Bank & ATM open?

A Fifth Third Bank & ATM is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM


Q How is Fifth Third Bank & ATM rated?

A Fifth Third Bank & ATM has a 2.1 Star Rating from 35 reviewers.

Ratings and Reviews
Fifth Third Bank & ATM

Overall Rating

Overall Rating
( 35 Reviews )
9
0
1
2
23
Write a Review

Paul Sporleder on Google

image I wish I could give a negative stars review. These people are just rude and egotistical. I was told that maybe you should not be doing Buisness with us. Who treats people like that? Thus the reason I moved everything to a different bank and will never go there again!


Carleigh Claffey on Google

image Bankers are so caught up in social time that you have to sit there and wait a ridiculous amount of time. Wasnt even greeted when I walked in. Only came here because Im visiting family in the area, Marco island and Lehigh locations are much better!


Samantha Syktich on Google

image This branch either desperately needs more help in the form of people or they need training in customer service. It is unacceptable to wait 10 minutes in the drive-through and not even be greeted. I was ignored 3 times after pressing the call button at different reasonable amounts of time. As someone who has worked in customer service, I understand that individuals deserve to be treated with respect but 5/3 prides themselves on their customer service and this was the poorest customer service Ive received from them.


Jeff Jodice on Google

image Absolutely the worst worst worst customer service Ive ever experienced, and it was with the so-called manager. Not sure who hires these people but they need to have a reality check. I have no idea why I am with this bank, but I will be changing.

Business Response on Google Jul 4th, 2023
I'm sorry to hear your experience has not lived up to the quality of service we strive for at Fifth Third. We'd like to find out a bit more to see if there's anything we can do to help. Would you mind logging in to http://go.53.com/6264O48Nk (or the app) and go to the chat icon, then enter "SOCIAL MEDIA" or calling our social team at 877-833-9973 so we can assist you?

Mike Corless on Google

image Ive received two offers on your High Yield Money Market Acct of 4.5%. Trying calling got answering machine and left message.. two days later no answer called 800 number. Got a very rude and not helpful young man. No help. Got another offer this week for 4.5% read online reviews. Wow. Pitiful for Cape Coral office. I need TWO accounts because of FDIC limits. Do I really want to trust this kind of money to your bank?
P.S. Curious so went to this bank at 3:30Pm on Friday, two people in lobby waited 30 minutes. Young lady ask if she could be of help, no introduction, no card. Asked about 4.5% acct. yep thats it. How long? Till Nov 7. Then what. You get whatever we give you after that. So then I just change banks? It is what it is, dont like it?
Do whatever.
I let her know loudly enough that all could hear she needed lessons in customer service as me and my money walked out the door.

Business Response on Google May 26th, 2023
We're very sorry to hear this. Please know we are committed to being a Fifth Third better®. If there is anything we can do to assist you, let us know.

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Overall Rating

Overall Rating
( 35 Reviews )
9
0
1
2
23

Write a Review

RATING:
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