Truist

I had a problem the other day that I needed an answer to right away, but of course the bank at Coralwood Mall does not answer the phone, I was prompted to leave a message and did, never did get a call back. Not the first time. Make mobile deposits and it takes hours if not days to show up on the account. Other banks at least show it pending. The old Sun Trust did. Hate the lobby and trying to get in and out. Not a complainer but so disillusioned with this bank. No wonder they only have 2 out of 5 stars. Ready to close accounts out and go to another bank. Fed up.
Oct 29th, 2022

(Translated by Google) Terrible 14 days to cash my check from work, instant transactions in another bank in this century don't even appear, one hour if you call by phone and to top it off online or Spanish does the bank (Original) Terrible 14 das para hacer efectivo mi cheque del trabajo,las transacciones instantneas en otro banco en este un siglo ni aparecen,una hora si llamas por telfono y para colmo en lnea ni espaol tiene la banca
Mar 11th, 2022

May 16th, 2021

I am very sorry that I have to post this because I have been a customer of some trust bank for 18 years. I just don't know what is going on why do I sit in the drive-through to see a teller for 45 minutes at this location. When I am up to the window I can see the teelkers chit chatting with each other. Sitting on stools and moving like snails all while there are lines of cars a mile long. I think I'm going to have to take my business elsewhere. I was an executive VP for one of the largest banking institutions for 22 years working in Chicago. Honestly if I was the executive VP of this branch everyone would have been terminated by now this is completely unacceptable
Aug 12th, 2020

Carol Zagame, very nice branch rep. She goes above & beyond to help out. Would recommend this branch & this bank rep.
Jul 14th, 2020