Colorado Springs, CO Credit Union

Always a hassle to get a transaction accomplished. This has happened 3 times in 3 months. For being a ENT member for 30 years this is a slap in the face.

Riley helped me today and has helped me in the past. Always prompt, professional and courteous. It's always been a pleasurable experience for any of my banking needs at ... more

left hand don't. know what the right is doing, activate. bank card on 03-17-23 card say decline when i use it.

Alissa is such a wonderful addition to this branch, will forever be my favorite branch service is always professional and amazing . Leslie is always a pleasure too!

Great bank

I've had nothing but great service here at ENT, no matter which location. Every employee is helpful and courteous!! I couldn't be happier!!

Was on hold for a little not but they answered and were extremely helpful offering me everything option there was reguarding my question

Wait time can be really long on Saturday.

Atms never work and workers refuse to listen. They took away any courtesy fee reimbursements. Literally no reason to use this bank any more. Going else where.

Please modernize ENT! Despite filling out surveys for over a year and mentioning these specific things, nothing has changed. I would be putting all of my money here becau ... more

I have never felt more insulted in my life! The guy in his cubicle told the lady we were working with to tell us to go to Walmart! We were trying to deposit a paycheck fr ... more

Number one credit union in Colorado Springs

Much quicker since the atm upgrades, however, there are many times I pick one that can't accept deposits or provide a deposit receipt. No idea how this can happen shortly ... more

Never open. No accessible inside ATM the only ATM is in the drive thru outside and it is always packed and has a line that blocks the the shopping center entrance/exit. A ... more

Always friendly, professional and efficient. NEVER gives you a run around- they help you right then and there, and genuinely appear to enjoy helping you. I HIGHLY RECOMME ... more

I love all the branches but this one in general. collin the loan officer helped me refinance my car and lower my payments. and Amy the teller went above and beyond on wri ... more

Both atm dont work and same with the galley store. Dont use ent unless you never want to be able to use a atm.

Best bank ever! Have never had a problem with them and when I have a dispute on my card they handle it right away for me! They helped me get a car and helped me with a pe ... more

Worst credit union ever very discriminatory. After 2 years you would think they know how to do there jobs. Paid off 3 accounts over 100k and went back to Navy Federal.

Always good

Only ATM on base.

Website says they have services that they do not. People are meh and the credit union is overall a VERY poor company to work with. Their business practices are bad and th ... more

I highly suggest getting a Wells Fargo account. They are understanding and work with your situation The. Curtesy of ent has gone down hill it started for me 20 years ago ... more

Very professional!

Best Federal Credit Union in Colorado Springs

Horrible bank . Paid loan off in Aug of 2022. Just got a bill , called in asked what the bills for they said they we found a glitch in December that you didnt pay in Ju ... more

Love how they go out of their way to treat you like family.. when one of my kids is sick they ask later how are they doing..

Had the pleasure of talking with Sandra at the call center. She was very kind and extremely helpful! She had an option for every problem I was having! I was frustrated be ... more

Pikes Peak Credit Union the less desirable credit union we've delt with! They only care about their best interest and not the customer, been in business over 35 years in ... more

Wendy did a great job helping me with my questions and taking care of my request! Thank you!

113 CU sucks

The worst Credit Union ever. Zero help with a situation we have been proactive in trying to resolve with THIER insurance verification company who is a joke. We emailed he ... more