Wells Fargo Bank

They take care of me.
Jan 19th, 2024

If I could give 0 stars I would. The staff are rude, and unhelpful. Came in to cash a check, the teller wanted to call the check holder to verify. After waiting for them to go through all of it, said they would not cash it. Ive worked in banking- and never had an experience like this. This location, and this bank are the worst to work with.
Dec 3rd, 2023

The review is not for the branch, but for Wells Fargo in general. I had a fraud charge of $499 in my business checking account on 11/29 and I noticed same day when it showed pending. I immediately called Wells Fargo to report the fraud. However, since then, no update email about investigation at all though I received the email about the case. Surprisingly I saw the pending fraud charge even got posted today. And for the whole time, they didn't give me temp credit either. I've never used the debit card and my Amazon account doesn't have this charge either. It should be simple to find out which Amazon account and the user and the delivery address for the purchase from Amazon. I even don't know how someone could find my debit card info which has never been used. I wonder whether Wells Fargo had any security breach or even internal employee used my card info since they have had claims that employees used clients money for their own investments. Wonder anyone else has had similar experiences? Hope the branch where I opened the account could help.
Nov 27th, 2023

I dont often need to come into the bank but the last two times Ive needed to, Kate Titus has been super helpful and understanding and had a clear understanding of how to do her job very well. I also dont normally leave reviews but Kate has gone above and beyond to help me. Ive been with Wells Fargo for a long time definitely recommend
May 11th, 2023

Go somewhere else to put your money. Came in to cash a check that was a little over $6000, the manager looked at me in my jeans and work shirt and said she had to call the check writer to verify that the check was in fact legitimate. Once the check was verified she then told me that she could only give me $20s lol what a joke this bank doesnt carry enough $100s to cover $6k. Then she told me that there was going to be a $7.50 charge to complete this transaction. I asked if this could be waived and she said no not possible. I said can we ask a manager and see if they might be able to she said she was the manager and would not waive it. I ended up saying fine charge me but this is B.S. she then handed me my check back and said she was not going to cash my check and then proceeded to list off reasons why she wouldnt cash it. After a couple of minutes of back and forth she finally cashed the check. Katie provided the Worst experience Ive ever had at a bank. DO NOT USE THIS BANK!!!!
May 1st, 2023