Verizon

0 star if possible. Staff is very incompetent and the manager Leah is extremely rude, condescending, & lacks proper interaction skills. How are you a manager and working in a customer service based job to speak so disgustingly to others? Insane that management keeps someone like that on their team. Such an embarrassment for this establishment. Learn to train your staff better to avoid miscommunications, but with an ill-mannered manager like Leah, it makes sense why everyone is so incompetent and miserable working here.
Mar 28th, 2024

I had to be on the phone with Verizon for over 30 min to fix what one of the employees at this store did to my account without authorization. My father went in to pay the bill and told the guy don't change anything until I speak to my daughter. Well the guy dropped our plans to hardly any coverage and took away services. Horrible customer service.!!!!
Mar 7th, 2024

Terrible service, walked in at 2:30 pm to quickly buy a phone. Was told they cannot serve me because they have an appointment at 3pm. Two workers just sitting there chatting with each other.
Dec 26th, 2023

Nov 26th, 2023

Oscar and the visiting Google contractor Tommy were very helpful. They helped me copy my data and apps from my very old Pixel to a new Pixel 8, and helped to get it activated and working right in the store. It took a while, but this was much better than trying to order online and do it myself.
Nov 4th, 2023