FedEx Office Print & Ship Center
-
1400 Mission St
, Suite 140
San Francisco, California 94103 - (415) 863-3561
- Website
Hours
Chamber Rating
-
Chi Li
Fast and quiet
Jan 5th, 2024 -
Victor Hugo Ramirez
Nov 23rd, 2023 -
Ana Rojas
Over last month I had been working with Kirk and Kristian on bids for several orders. The entire team was absolutely helpful, supportive and super responsive. I really cannot express how thankful I am for their support throughout this process as it required a lot of patience on this entire teams' side. I was just blown away by their customer service and for making sure I had the best quality prints and pricing. I would highly recommend using FedEx for printing services at this location- they were amazing to work with. HUGE THANK YOU!
Oct 11th, 2023 -
community first
Only one machine and will charge you extra if you need your stuff done $2.60 so if you need one photocopy done they would charge you $$2.80 if someone is there before you. The machine had to be reset in order to work this happened after each user The employee there sounded more like a robot than a human. Mumbling a script required by upper and Senior Management.
Jul 12th, 2023 -
Lawrence-Cobalt Janssen
Wednesday, 09/06/2023 8:30 am PDT FedEx Office Store, 1400 Mission Street, San Francisco, CA 94103 Date of TWO (2) STAR Counter CS Experience, Friday, 09/01/2023 late morning. Hopefully, there was FedEx - Instore Video Camera Surveillance footage, which documents this post. If there is any contradictions to my post, I will immediately change the attitude & details of this review. I am clueless and I do not understand why the other male FedEx Employee, who was behind the counter "forced me to wait approximately ten (10) Minutes" - for no reason, before he chose to help. Unfortunately - I inadvertently assumed that the friend of the young woman at the counter, who was being serviced (most graciously) by a female FedEx employee, was leaning against a counter by the Mission Street window. After several minute of waiting behind her, she finally told me that she was not on line. Hmm. The young woman at counter appeared to have a complicated transaction with many details. Not an issue at all for me to wait. The male FedEx employee was further behind the counter. He looked directly at me waiting and then went back to what his doing. Okay!? Service Problem: He just took an inordinate amount of time to acknowledge me, or even asking me - if I needed assistance with picking up a diverted package to this FedEx SF Office location. When he finally came to the counter, his attitude was anything close to being welcoming, friendly, or even having basic business cordiality customer service manners. Again, it should be well documented on the instore video surveillance camera. I just do not get this type of unnecessary low energy instore customer service. This is an unnecessary experience to have to deal with - at least SMILE! I had used this FedEx Mission Street location several times before. The previous FedEx Counter Employees were all positive and engaged. This is why this situation was such a disappointment to me. I will not be coming back to FedEx 1400 Mission Street, SF, CA. I need to find a new most customer service receptive location. I purposedly have used this FedEx "Pick-Up" location when I receive packages that are expensive. I do not feel comfortable nor OK having them sit in the lobby of my building. There have been several difficult incidents recently. Sign of the times in 2023 San Francisco! Thanks for reading this review. L-CJ
Aug 14th, 2023
About
FedEx Office Print & Ship Center
FedEx Office in San Francisco, CA provides a one-stop shop for small businesses printing and shipping expertise and reliable customer service when and where you need it. Services include copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, FedEx Express and FedEx Ground shipping. Upload documents with FedEx Office Print Online, and have your flyers, brochures, presentations or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Contact Info
- (415) 863-3561
- (415) 863-3671
- [email protected]
- Website
Products
- FedEx Express Packaging
- Boxes & Shipping Supplies
Services
- Fedex Priority Overnight
- FedEx Standard Overnight
- FedEx 2Day
- FedEx Economy Saver
- FedEx Ground
- FedEx International
- FedEx Express Freight
- Passport Expedited Services
- Passport Renewal Services
Brands
- FedEx Express
- FedEx Ground
- FedEx Freight
- RushMyPassport
Specialities
- Overnight Delivery
- Ground Shipping
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for FedEx Office Print & Ship Center?
A The phone number for FedEx Office Print & Ship Center is: (415) 863-3561.
Q Where is FedEx Office Print & Ship Center located?
A FedEx Office Print & Ship Center is located at 1400 Mission St, Suite 140, San Francisco, California 94103
Q What is the internet address for FedEx Office Print & Ship Center?
A The website (URL) for FedEx Office Print & Ship Center is: https://local.fedex.com/en-us/ca/san-francisco/office-5723
Q How big is FedEx Office Print & Ship Center?
A FedEx Office Print & Ship Center employs approximately 20+ people.
Q What days are FedEx Office Print & Ship Center open?
A FedEx Office Print & Ship Center is open:
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 6:00 PM
Sunday: Closed
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Q How is FedEx Office Print & Ship Center rated?
A FedEx Office Print & Ship Center has a 3.7 Star Rating from 51 reviewers.
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Ratings and Reviews
FedEx Office Print & Ship Center
Overall Rating
Overall Rating
( 51 Reviews )Chi Li on Google
Fast and quiet
Victor Hugo Ramirez on Google
Ana Rojas on Google
Over last month I had been working with Kirk and Kristian on bids for several orders. The entire team was absolutely helpful, supportive and super responsive. I really cannot express how thankful I am for their support throughout this process as it required a lot of patience on this entire teams' side. I was just blown away by their customer service and for making sure I had the best quality prints and pricing. I would highly recommend using FedEx for printing services at this location- they were amazing to work with. HUGE THANK YOU!
community first on Google
Only one machine and will charge you extra if you need your stuff done $2.60 so if you need one photocopy done they would charge you $$2.80 if someone is there before you. The machine had to be reset in order to work this happened after each user
The employee there sounded more like a robot than a human. Mumbling a script required by upper and Senior Management.
Lawrence-Cobalt Janssen on Google
Wednesday, 09/06/2023 8:30 am PDT
FedEx Office Store, 1400 Mission Street, San Francisco, CA 94103
Date of TWO (2) STAR Counter CS Experience, Friday, 09/01/2023 late morning.
Hopefully, there was FedEx - Instore Video Camera Surveillance footage, which documents this post. If there is any contradictions to my post, I will immediately change the attitude & details of this review.
I am clueless and I do not understand why the other male FedEx Employee, who was behind the counter "forced me to wait approximately ten (10) Minutes" - for no reason, before he chose to help.
Unfortunately - I inadvertently assumed that the friend of the young woman at the counter, who was being serviced (most graciously) by a female FedEx employee, was leaning against a counter by the Mission Street window. After several minute of waiting behind her, she finally told me that she was not on line. Hmm.
The young woman at counter appeared to have a complicated transaction with many details. Not an issue at all for me to wait. The male FedEx employee was further behind the counter. He looked directly at me waiting and then went back to what his doing. Okay!?
Service Problem: He just took an inordinate amount of time to acknowledge me, or even asking me - if I needed assistance with picking up a diverted package to this FedEx SF Office location.
When he finally came to the counter, his attitude was anything close to being welcoming, friendly, or even having basic business cordiality customer service manners.
Again, it should be well documented on the instore video surveillance camera.
I just do not get this type of unnecessary low energy instore customer service. This is an unnecessary experience to have to deal with - at least SMILE!
I had used this FedEx Mission Street location several times before. The previous FedEx Counter Employees were all positive and engaged. This is why this situation was such a disappointment to me.
I will not be coming back to FedEx 1400 Mission Street, SF, CA. I need to find a new most customer service receptive location.
I purposedly have used this FedEx "Pick-Up" location when I receive packages that are expensive. I do not feel comfortable nor OK having them sit in the lobby of my building. There have been several difficult incidents recently. Sign of the times in 2023 San Francisco!
Thanks for reading this review.
L-CJ
Overall Rating
Overall Rating
( 51 Reviews )Write a Review
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