O p t Optometric

To make a test you need an insurance. I wanted to buy anti blue light glasses, but they dont have it
Dec 9th, 2023

I can't in good conscience recommend this place, especially if you're low income or don't want to have to pay 5x what the cost you were told you'd be paying is. The doctors are really nice and professional and do a great job. The staff at the front seem to be nice, but openly lie to you about the cost of elective procedures (paid 3x what the nice lady at the front assured me I would pay) and drop hidden fees that they didn't mention after you've already been seen by the doctor. Super dishonest, but with a smile. Would recommend going elsewhere.
Oct 16th, 2023

Sep 25th, 2023

I have been going to Dr. Tawil for more than 15 years. 15 YEARS. It takes a lot for me to pen a review here on yelp. But when I'm lucky enough to find someone really special, I stick with them. Dr. Tawil, a real standout in eye care, is one of those special people. As I said earlier, I have been walking through the doors of Dr. Tawil's for over 15 years - the place where I have felt seen (literally and metaphorically) in ways that no other optometrist has managed. My journey began at his former location on Castro, my eyes red and experiencing extreme discomfort, tormented by the unwelcome sensation of my contact lenses setting my world ablaze. Before Dr. Tawil, I had visits to 2 other optometrists that year - one conveniently labeled me an unsuitable candidate for contact lenses due to my aversion to the popular-at-the-time Acuvue ones, while another mis-diagnosed me with glaucoma. Disoriented, confused and disheartened, I sought solace in Dr. Tawil's expertise. From our very first encounter, I felt a sense of respite. Sensing my concern with the recent history of past optometrist visits, Dr. Tawil asked to start afresh - with a complete re-examination - initiating a huge sigh of relief from me. And so began our journey, a testament to his unwavering dedication and his refusal to let my fussy eyes compromise with even the slightest discomfort. We embarked on a seemingly endless trial of contact lenses, over eight different types, spanning several months, until we discovered a pair that my eyes accepted (the "old school lenses" Dr. Tawil endearingly coined). Every step of the way he was patient and methodical. But the tale of Dr. Tawil's exceptional care doesn't end there. When our beloved "old school" lenses were headed towards discontinuation, his team left no stone unturned to secure the last few boxes for me - a gesture that showcases the above-and-beyond ethos his team and him upholds. The following year, faced with the discontinuation of my beloved "old school" lenses, I braced myself for another round of lens trials. But fear was soon replaced with admiration, as Dr. Tawil's expertise in personalized eye care shone even more brilliantly. He intuitively grasped my unique needs and, in just our first attempt, found the perfect replacement lenses. His swift and effective response, speaking volumes about his deep understanding of my eyes, underscored the top-notch personalized service he provides. And throughout these 15+ years, Dr. Tawil always brought light and laughter into the room, proving to be not just an exceptional optometrist but also a splendid conversationalist and the embodiment of impeccable bedside manners. Visiting an optometrist and coming out with some contact lenses / glasses is usual. But walking out with a smile gracing your face, and the comfort of knowing you're in the best hands? Now, that's what I call exceptional. Try Dr. Tawil. You'll see what I mean.
Aug 4th, 2023

TLDR; unhygienic, rude, and unprofessional Dr. Philip Tawil raised his voice to me leading to me walking out of my appointment and continued to yell at me on my way out. I recently had the misfortune of visiting Dr. Philip Tawil's practice, and I cannot emphasize enough how strongly I recommend avoiding this place at all costs. My encounter with Dr. Tawil was nothing short of a nightmare, characterized by unhygienic conditions, rude behavior, and an utter lack of professionalism. From the moment I stepped into the exam room, I noticed that it was far from clean. The phoropter, which is supposed to come into contact with patients' faces, was visibly dirty from the previous patient's makeup. Although I pointed this out to Dr. Tawil, he merely wiped it off without even offering an apology. I did not see the doctor once wash his hands as Ive experienced most optometrists do before interacting with a patients face/eyes. To make matters worse, there was a small dog present in the room, which raised serious concerns about sanitation in an optometry practice. The real horror show began when I expressed my desire to upgrade my contact lenses to a better quality brand. Dr. Tawil informed me that they didn't have the specific brand I wanted for astigmatism and recommended another one instead pushing upon me that ordering through OPT is cheaper than Costco. Curious about pricing, I tried to check if the recommended brand was available at Costco, as I had found their prices to be cheaper than OPT in the past. Instead of addressing my concerns or providing helpful information, Dr. Tawil rudely snapped at me to get off my phone. From that point on, Dr. Tawil's demeanor shifted dramatically. He became aggressive, barking orders at me and acting as if I had committed a grave offense. He even interrupted the examination to raise his voice and lecture me about using my phone. Despite my attempts to explain my intentions, he continued to shout, displaying a complete lack of respect and professionalism. Feeling utterly disrespected and uncomfortable, I made the decision to leave the appointment. To my astonishment, Dr. Tawil followed me out, continuing to yell at me in front of the staff and other patients, proclaiming that I would never be welcomed back. This level of unprofessionalism is beyond unacceptable and should never be tolerated in a healthcare setting. I cannot stress enough how important it is to steer clear of Dr. Philip Tawil's practice. Our health and well-being deserve to be entrusted to professionals who not only possess the necessary expertise but also treat patients with respect, courtesy, and empathy. Spare yourself the distress and seek care elsewhere.
Jul 18th, 2023