Wells Fargo Bank

The slowest bank in town. Awful customer service and extremely slow. 4 people working and they couldnt deal with a small line. Dont go to this branch!
Oct 21st, 2022

The slowest bank in town. I had to wait an hour to get a very simple bank statement letter. Awful customer service and extremely slow. The person that was helping me just wanted to get done with me so she could do a wire transfer, and she sent me to the line again when I asked to get a counter check instead of finishing what I needed after a long wait. Ridiculous! They were more worried about chit chatting than helping the customers. 4 people working and they couldnt deal with a small line. Dont go to this branch!
Oct 9th, 2022

Awful customer service. I came in to ask for a bank statement through a letter and a few checks. There were 4 people working and a small line, but they managed to do everything extremely slow. I waited ONE hour to get my statement. It seems like what I needed wasn't important enough, because the manager was more worried about doing wire transfers. I waited for a long time, and when she could finally see me, she took a long time to put the letter together. I explained that I only needed a very simple letter with my name, date and full balance. When she finished, I told her I needed to get a few checks and she sent me back to the line because another customer was waiting to do a wire transfer. How ridiculous is that? Why do I have to get into the line again? She should at the very minimum have finished helping me after how long I waited to begin with. I wasted an hour of my time and I end up leaving without my check and almost missed another appointment I had. Awful branch! Please don't waste your time going here. I had the exact same request done in another branch in less than 5 minutes. Bad bad customer service! I'm considering closing my account and opening a new one with a bank that actually respects their customer.
Sep 27th, 2022

Extremely rude staff, didnt even let me sign up for account after they made assumptions about why I wanted to sign up. Do not go here or bank here
Feb 24th, 2022

Sucks. In a word. Nice people but the Bank itself couldn't care less about their customers.
Mar 18th, 2021