Palm Desert, CA Bank

The staff was friendly but they refused to help and gave me an 800 number instead. Customer service at its worse.

Phone calling didn't pickup directly just transfer to 1800 have too waisted times!!

I'm looking for my account

I'm not sure if she'll see this, but Debbie from the online banking department helped me set up my Google pay when I was stuck, and in a timely manner. Thank you!

I have lived at nearby Sun City Palm Desert for six months. I'm a long-time Chase customer with multiple bank and investment accounts. Twice I've had banking questions ... more

Great experience with them

The worst customer service!!

Diana Valdez provides great customer service at this branch. No reason to call customer service, this branch resolves issues and get thing done! I high recommend this bra ... more

Another garbage Wells Fargo by branch. Long lines and garbage service

Best to drop in. Phone system like all automated ones. If a BMO customer from Canada go online. Exhalent service at branch. Got all set up just like being at home for ban ... more

WILLIAM ROBERT IBM CODE FOR AMERICA NUCLEAR SUBMARINES OUR MISSILE AND OUR SILO. KEEP YOUR NAME FIRST REPUBLIC BANK. I WAS A REPUBLICAN PARTY FOR 49.YEARS. I BECAME A FED ... more

I've been with Chase bank for a few years now and any and every time I've need to take care of a situation with my account the service was phenomenal each and every time. ... more

I lost my credit card at home. The tellers cannot look up the account for me to make a payment on it no matter how much ID or SS# you have. They will not take cash paym ... more

Renice is very sweet and helpful. She has amazing customer service, and you definitely need more tellers like her!

Got it done with a friendly smile

On three separate occasions in the last month I walked into the Fred Warring branch to make simple cash deposits and found only one teller working and after waiting about ... more

This is not a full service bank

Best bank in the world the staff is amazing. They go over and beyond and they always have a smile Monica, and Robin awesome!!!!

It's a drive-thru ATM. Everything is easy with this location.

They answered my questions to my satisfaction.

rates are horrible right now but claudia she understood and helped me with my transactions very knowledgeable and kind

We have had nothing but upmost professional service with this bank! We have a couple accounts for our business and also had great experiences going through them to be rei ... more

This is a branch where customers have highest priority!

I was greeted by the staff as i walked in and felt very welcomed.  The representative was quick to answer my questions and assist in setting up my new account. When the a ... more

Let me begin with the employees, they're very helpful, polite, and incredibly kind. However the institution itself is incredibly lacking. Now I have to go to court to get ... more

ATM machine on the drive-through stole 200 from my account

BOA doesn't even deserve 1 *

Worst customer service. The teller is unable to assist with simple check transaction and obtain us with a copy of direct deposit form. Very unsatisfied I really dislike c ... more

The worst banking experience. Poor customer service and incompetent branch manager.

Horrible customer service! The woman with dirty blonde hair at the sit down station refused to let my husband sign a check over to me for deposit. I have been a usbank cu ... more

Employees are fantastic. They dont have enough people. Been waiting 20 minutes for a teller. Really poor customer service. Would not recommend this branch