First Citizens Bank

Let me begin with the employees, they're very helpful, polite, and incredibly kind. However the institution itself is incredibly lacking. Now I have to go to court to get money that is clearly mine. They have more than enough documentation to prove this, but corporate in their greedy tactics is going to drag this out. Do yourself a favor and avoid this bank like the Plague... I will NEVER do business with this bank again, and now they've lost yet another customer. The way they do business I don't suspect they'll be around for much longer...
Apr 4th, 2024

The business name has changed but all the awesome staff remain. Having people who want to help you financially, that gets ten stars!!!
Jan 6th, 2023

Phone calling didn't pickup directly just transfer to 1800 have too waisted times!!
Dec 9th, 2022

Bank had 3 branches. Now down to one. Reduced amount that can be deposited via mobile to $5000. Must be using inferior deposit captrure camera as a bank check with clearly printed numbers is rejected by this inferior technique. A legally blind party can read the captured numbers. No doubt theyll be shocked when their customer unfriendly business fails.
Sep 15th, 2022