Wells Fargo Bank
-
26042 Marguerite Pkwy
Mission Viejo, California 92692 - (949) 582-7174
- Website
Hours
Chamber Rating
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Shahrzad Modiri
I dislike to going to this branch because people dont have a customer service skill. Being friendly and polite would be nice Greeting and attitude is everything. Dont give your negative attitude to customer , if you dont like your job go to do something else that you like. wont go to this branch anymore!
Mar 16th, 2024 -
Alex F
Very bad. All five windows are always closed, no people working. Takes hours to perform simple tasks.
Feb 23rd, 2024 -
Art3mis
manager does not know customer service, my Euro order was delayed in spite of an extra day and the manager just brushed me off like he didn't care. I ordered early in the week and was told to come back the following day, I came 2 days later due to work and my order was not ready and was told to come back again. I ordered my euros early in the week since I was traveling on the weekend. I was told they'll refund me if they can not fulfil my order by the weekend. my point is If they can not guarantee my order they should have not taken it so I could have shopped around different banks.
Sep 23rd, 2023 -
A K
ONE star it too generous (ZERO stars is more accurate). I agree with the other reviewers. This branch has the most incompetent Wells Fargo tellers. Can't multiply. Scary! Besides the lack of math skills, there is also a lack of customer service. The younger female has an attitude problem all the time. Why? You chose to have a customer service job. Who hires these people? Why are they still there after all these complaints from your customers? The manager should be held accountable. I stopped going there, because I do not feel comfortable having them handle my money or have access to my personal information.
May 25th, 2023 -
Vahidreza M.
We had an appointment with Travis Poteet to fix our big problem with our business account.He was very helpful and he fixed our problem.Wells fargo is very lucky that he has as part of it's team.Thank you so much Travis.
Feb 27th, 2023
Questions & Answers
Q What is the phone number for Wells Fargo Bank?
A The phone number for Wells Fargo Bank is: (949) 582-7174.
Q Where is Wells Fargo Bank located?
A Wells Fargo Bank is located at 26042 Marguerite Pkwy, Mission Viejo, California 92692
Q What is the internet address for Wells Fargo Bank?
A The website (URL) for Wells Fargo Bank is: https://www.wellsfargo.com/locator/bank/26042__MARGUERITE__PKWY_MISSION__VIEJO_CA_92692/?utm_campaign=Local_Listings&utm_source=Others&group=Community_Bank&loc=AC39566
Q How big is Wells Fargo Bank?
A Wells Fargo Bank employs approximately 20+ people.
Q What days are Wells Fargo Bank open?
A Wells Fargo Bank is open:
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 12:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Q How is Wells Fargo Bank rated?
A Wells Fargo Bank has a 2.6 Star Rating from 13 reviewers.
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Ratings and Reviews
Wells Fargo Bank
Overall Rating
Overall Rating
( 13 Reviews )Shahrzad Modiri on Google
I dislike to going to this branch because people dont have a customer service skill. Being friendly and polite would be nice Greeting and attitude is everything. Dont give your negative attitude to customer , if you dont like your job go to do something else that you like. wont go to this branch anymore!
Alex F on Google
Very bad. All five windows are always closed, no people working. Takes hours to perform simple tasks.
Art3mis on Google
manager does not know customer service, my Euro order was delayed in spite of an extra day and the manager just brushed me off like he didn't care. I ordered early in the week and was told to come back the following day, I came 2 days later due to work and my order was not ready and was told to come back again. I ordered my euros early in the week since I was traveling on the weekend. I was told they'll refund me if they can not fulfil my order by the weekend. my point is If they can not guarantee my order they should have not taken it so I could have shopped around different banks.
A K on Google
ONE star it too generous (ZERO stars is more accurate). I agree with the other reviewers. This branch has the most incompetent Wells Fargo tellers. Can't multiply. Scary! Besides the lack of math skills, there is also a lack of customer service. The younger female has an attitude problem all the time. Why? You chose to have a customer service job.
Who hires these people?
Why are they still there after all these complaints from your customers? The manager should be held accountable.
I stopped going there, because I do not feel comfortable having them handle my money or have access to my personal information.
Vahidreza M. on Yelp
We had an appointment with Travis Poteet to fix our big problem with our business account.He was very helpful and he fixed our problem.Wells fargo is very lucky that he has as part of it's team.Thank you so much Travis.
Overall Rating
Overall Rating
( 13 Reviews )Write a Review
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