Milpitas, CA Shoe Store

The crews there are friendly and helpful , I will walk into the store every time I go to Great Mall.

Wouldn't take a return on a 100 dollar order though we had the card and tags on. Beware. And the store clerk Sunday at 2 was beyond disrespectful ans abrasive when inquir ... more

Very nice shoes, comfortable, elegant at a good price.

Our goto location for HoCo dresses! Lots of colors and styles to choose from, helpful sales people and easy dressing room access! Other cute clothes as well but definit ... more

I don't know, the truth is, I had bad service, they were not coordinated, I waited 10 minutes for the cashier to charge me and the person who was charging was not ready t ... more

Went for returning shoes but was denied. The staff mentioned that the system to process returns was down. However, surprisingly, new purchases and exchanges would still g ... more

Getting my shoes here for a while great service great selection friendly workers

When did kids shoes get sooooo expensive

Good one

Smells like weed here.. stop smoking

Julian, at The Great Mall, was AWESOME! My entire experience was flawless working with the whole crew!

Nice

I arrived at the New Balance store right after a terrible experience at Adidas (next door) and was greeted by Felicia. She was kind, knowledgeable, helpful, and truly see ... more

I liked the clothes that someone else had tried on and wanted to buy another one, so I asked the cashier if she could tell me where the clothes were, but she didn't even ... more

I found everything I was looking for

Beautiful dresses and amazing service. We spoke with Elizabeth and explained to her the kind of dress we were looking for and she excelled! After a few try-ons we walked ... more

As I searched for shoes the manager followed me around and kept looking at me suspiciously after 10 min asked me if I needed help. I felt uncomfortable so I left the stor ... more

very bad , cashier doesnt even look at me and does something else for minutes and I had to left without buying.

This place is a rip off. Buy one get one at 50% doesn't apply to most items. Associate cashier just ignores your question when asked to show the fine prints cause they ... more

I can always find a pair of boots that I need and the wool socks I need.

You can get all your Christmas shopping done here!

Sales woman was very rude. She grabbed the jumpsuit I was trying to buy. She told me it was not for sale. Never coming back to this location again.

Manager very attentive and friendly with customer service.

6 fitting rooms and all are closed. How are you guys are selling anything?

Super rude employees, dont have any sense of how to talk to customers. I went to return the crocs I got online which didnt fit well. Cant allow water bottle in store. Als ... more

The worst experience ever. If you want the person at the front door treat you like a stupid, UGG Great Mall Outlet is the right place to go to. You need a person who gui ... more

Very poor

Nice shoes collection

They have the best deals on some good quality shoes I've had boots for about 4 winters now

Good for to buy

Very bad service! A worker yelled at my 10 yo just because she was trying more than one pair, when I confronted her, she told me that we cant have so many shoes at one b ... more

Things are average

they carry a lot of premium brands and i like them

nice

The store staff had bad attitude

Great service

Very nice staff. Gloves are on sale but I picked up the wrong ones. The clerk helped me find the ones on sale. Waterproof snow gloves.$13.. August 2020 the store is clo ... more

Location on Google maps is inaccurate. Store is actually next to Timberland.

Good finds in a budget. We sometimes find nice home decors, and children clothing. They have a lot of variety to select from.

All very economical

Came in for Crocs for my 3 and 1 yr olds and received amazing customer service from the store manager. Genuinely an amazing soul!

Thank you from Kevin! I bought a bike there and Sam, I think his name was Sam or John.. or Paul? Peter maybe? Im sorry I have trouble remembering. Well Sam I am doesnt ea ... more

Heard this store will close in January 2021 - another victim of the pandemic.