U.S. Bank Branch

Carol Willkom _{on Google}

Feb 20th, 2024

I just arrived from my trip and Peggy was there for me to clarify latest transaction, Peggy was so kind and very helpful. She resolved my situation, she was so patient.

Happy Town _{on Google}

Feb 9th, 2024

Inexperience and unwilling staff. Waste of time. Avoid.
Booked an appointment describing the nature of my request. When I went in for the appointment, the staff was not sure they could help me, they tried calling the Backoffice and would come up with excuses on how they cannot do it. It seemed more than any technicalities, the staff was just reluctant to help because when I went into a similar business next door with the same request, they helped me with it right way and had no confusion with my request.
If they had not given me an appointment after hearing the nature of my request, I would have end up with much better customer experience with them.

SEEDO GROWER _{on Google}

Aug 6th, 2023

Great customer service with the staff specially "Fatima" very nice and knowledgeable person and very confident and patient. She answered all of my questions, hope to see her climb the ladder at the branch manager roll.
100% recommend her.
AA 3. a Qu.s. bank branch

Shams Nikoo _{on Google}

Jul 6th, 2023

"I recently had the pleasure of working with Fatima at US Bank, and I cannot stress enough how satisfied we are with her exceptional service. From the moment I stepped into the branch, her manager Ann and she greeted us with a friendly smile and a warm welcome. Fatima's professionalism and attention to detail were evident throughout our entire interaction.
Not only was Fatima highly knowledgeable and efficient in addressing my banking needs, but she also went above and beyond to ensure I had a thorough understanding of the services and options available to me including credit card options. She patiently answered all of my questions, providing clear and concise explanations.
Fatima's exceptional customer service skills and positive attitude truly set her apart. She made what could have been a mundane and routine task into a pleasant and memorable experience. It is evident that she genuinely cares about her customers' needs and goes the extra mile to exceed their expectations.
I highly recommend Fatima to anyone looking for a dedicated and customer-oriented banking professional. She is an asset to US Bank, and I sincerely appreciate her efforts in making my visit a truly pleasant one. Thank you, Fatima!"

jonathan princeton _{on Google}

Apr 28th, 2023

Small branch but it has a nice staff and a great help.