Wells Fargo Bank

A Horrible branch. Maybe one of the worst. The women who work there are "Queens of No". Literally have to deal with frowning faces of disgust every time. The one assistant manager is a total wench. Manager isn't much better either. It's as if they enjoy making banking as difficult as possible. If there was a zero star rating, that's what I would have chosen. Wells Fargo has fallen too far to recover....
Feb 9th, 2024

Rude staff that is now refusing to help a long term customer with a large amount of money. Horrible people.
Jun 6th, 2023

Wells Fargo is a terrible bank as is but most branches can usually resolve my issues. Its generally not the people who work at the small branches that make the bank terrible its the bank itself but I could just never seem to get anything resolved when I go to this particular spot. Theres always long lines, the manager will often be talking loudly with other customers about her political views and how lazy people are ,I recommend going to the one in downtown grass Valley instead! (In response to comment below issue was resolved by downtown bank)
Apr 1st, 2023

Closes randomly. Need a reliable bank not a closed one
Apr 1st, 2023

We waited in a long line to do a deposit and at the end of our transaction which was quite quick as the tellers behind the counters were very quick and efficient, however a banker that was distracted from a long delayed wire transfer by chatting in the back ( Andrew corrado) was asked if he was free, he pointed to his customer and said he could help us next, as we waited in the chairs and he reluctantly sauntered back to his desk, he finished the money order and as he let his customer out of his cubicle he was approached by the customer that was last in line, he glanced at us and then pulled the customer in to help him. Then as we waited while he finished with this additional customer, the customer left and he wandered to the back. Noticing that we haven't been helped and just finishing up, Rita came to the rescue, helped with a name change on the account quickly and with friendly service. 5 stars on all accounts except Andrew corrado that seemed to have some kind of issue with me and my wife for some reason.
Dec 29th, 2022