Sierra Central Credit Union

Sierra Central Credit Union

Hours

Saturday:
N/A
Sunday:
N/A
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 6:00 PM

Chamber Rating

Verified Member
2.5 - (20 reviews)
7
0
0
2
11
Read Our 20 Reviews

Chamber Rating

Verified Member
2.5 - (20 reviews)
7
0
0
2
11
  • Jesse King

    Credit unions are the best banks and SCCU is tops
    Dec 22nd, 2023

  • Wyatt Malmstead

    Im shocked that such a small bank can get away with such terrible management and lies to their customers. No tap cards, no Apple Wallet or other modern payment methods and to top it off a very horrible mobile application which looks like it was made in MS Paint on a Firefox Browser. This bank is stuck in 2006. Recently applied for an automobile loan and did the entire application, had a hard check ran on my credit and was approved, only after I took the hit to my credit score and wasted my time I was informed they ONLY work with dealers on the CUDL System, AFTER I did the process. The CUDL System is a scam for Human Centric Automotive Financing which is really designed to make both the banks and credit unions more money. My entire family will be closing their accounts here next week and withdrawing all of our money and moving to Golden 1.. Absolutely ridiculous CU which will hopefully be out of business in the next 5-10 years.
    Dec 8th, 2023

  • Nicole Cawley

    Ive only been with this company when I refinanced my car for about a month and I will never go through this company again
    Dec 3rd, 2023

  • Julio

    Terrible on line service. Reverses my attempt to do business on line back to sign up again and again. Very poor and blame it on my internet haha
    Jun 13th, 2023

  • Georgao

    Ill informed individuals I called in to dispute a transaction and was told to call back when it actually posted. The transaction was on my wifes card who I share the account with, which they cancelled. I called back and the call was forwarded to 3rd party company that asked me another 20 questions (after providing social security# etc). Long story short after 20 min of phone calls they tell me my wife must call in even though I am the head of the account etc. Side note.I could not withdraw money in Brazil (was assured that card would work). Unorganized company!!! Update: I've only had problems when I call in. I don't expect anything extra just clear communication. The 800# customer service people have a tendency to talk down\over customers. Not satisfied at all. We most likely will be switching banks. Update: lost card, no way to report it on a Sunday! Crossing our fingers until Monday...how can this be legal?
    Aug 4th, 2023

Read Our 20 Reviews

About
Sierra Central Credit Union

Sierra Central is a credit union with 20 branch locations throughout Northern California. Our commitment is to continue being the Best of Banking Where You Live and Work! We offer low and no cost checking accounts that include online, mobile banking and mobile deposit. We offer auto loans, recreational vehicle loans, personal loans and home loans. Our home loans include first mortgages and home equity loans and lines of credit. We offer Business Lending products as well as Business Deposit products. Plus Sierra Central Checking accounts offer access to almost 30,000 ATMs nationwide through the Co-Op ATM Network. It is time to start "Checking" with Sierra Central for all your banking needs.

Contact Info

Questions & Answers

Q What is the phone number for Sierra Central Credit Union?

A The phone number for Sierra Central Credit Union is: (800) 222-7228.


Q Where is Sierra Central Credit Union located?

A Sierra Central Credit Union is located at 1000 Plaza Drive, Grass Valley, CA 95945


Q What is the internet address for Sierra Central Credit Union?

A The website (URL) for Sierra Central Credit Union is: https://www.sierracentral.com/


Q What days are Sierra Central Credit Union open?

A Sierra Central Credit Union is open:
Saturday: N/A
Sunday: N/A
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 6:00 PM


Q How is Sierra Central Credit Union rated?

A Sierra Central Credit Union has a 2.5 Star Rating from 20 reviewers.

Hours

Saturday:
N/A
Sunday:
N/A
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM
Friday:
9:00 AM - 6:00 PM

Ratings and Reviews
Sierra Central Credit Union

Overall Rating

Overall Rating
( 20 Reviews )
7
0
0
2
11
Write a Review

Jesse King on Google

image Credit unions are the best banks and SCCU is tops

Business Response on Google Dec 14th, 2023
Thank you for providing feedback about your experience! We look forward to serving you again soon.

Wyatt Malmstead on Google

image Im shocked that such a small bank can get away with such terrible management and lies to their customers.
No tap cards, no Apple Wallet or other modern payment methods and to top it off a very horrible mobile application which looks like it was made in MS Paint on a Firefox Browser. This bank is stuck in 2006.
Recently applied for an automobile loan and did the entire application, had a hard check ran on my credit and was approved, only after I took the hit to my credit score and wasted my time I was informed they ONLY work with dealers on the CUDL System, AFTER I did the process.
The CUDL System is a scam for Human Centric Automotive Financing which is really designed to make both the banks and credit unions more money.
My entire family will be closing their accounts here next week and withdrawing all of our money and moving to Golden 1..
Absolutely ridiculous CU which will hopefully be out of business in the next 5-10 years.

Business Response on Google Dec 8th, 2023
Thank you for providing feedback. We strive to provide the best possible member experience and are sorry to have missed the mark. We apologize for the inconvenience and frustration caused as a result of the misunderstanding regarding Sierra Central's lending policies. We hope that you will consider maintaining a banking relationship with us. If you have any questions or concerns we may assist you with, please contact us at 800-222-7228. We look forward to assisting you. Thank you!

Nicole Cawley on Google

image Ive only been with this company when I refinanced my car for about a month and I will never go through this company again

Business Response on Google Nov 10th, 2023
Thank you for providing feedback. We strive to provide the best possible member experience and are sorry to have missed the mark. To share more information about your experience, please visit our website at www.sierracentral.com and click on the Feedback button. We are eager to assist you and provide an improved experience moving forward. Thank you!

Julio on Google

image Terrible on line service. Reverses my attempt to do business on line back to sign up again and again. Very poor and blame it on my internet haha

Business Response on Google Jul 9th, 2023
Thank you for providing this feedback. We sincerely apologize for the technical difficulties you are experiencing and would like to assist you with this matter. Please contact us at 800-222-7228 at your earliest convenience. We look forward to speaking with you and working toward a resolution. Thank you!

Georgao on Google

image Ill informed individuals
I called in to dispute a transaction and was told to call back when it actually posted. The transaction was on my wifes card who I share the account with, which they cancelled. I called back and the call was forwarded to 3rd party company that asked me another 20 questions (after providing social security# etc). Long story short after 20 min of phone calls they tell me my wife must call in even though I am the head of the account etc. Side note.I could not withdraw money in Brazil (was assured that card would work). Unorganized company!!! Update: I've only had problems when I call in. I don't expect anything extra just clear communication. The 800# customer service people have a tendency to talk down\over customers. Not satisfied at all. We most likely will be switching banks. Update: lost card, no way to report it on a Sunday! Crossing our fingers until Monday...how can this be legal?


Load More Reviews

Overall Rating

Overall Rating
( 20 Reviews )
7
0
0
2
11

Write a Review

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