El Cajon, CA Bank

Katay she give me a bad customer service She dont want take my change imagine

This bank has all the big bank features with a small bank feel, tellers are always friendly and helpful. I also just received a personalized birthday card actually signed ... more

Howard is SUPER helpful and very knowledgeable. Awesome to work with, hope we cross paths again when we are back in this branch location

These folks go above and beyond. I connected with them for a solar loan after my credit union of 25 years, Navy Federal, turned me down because my employment changed 18 m ... more

is this even a bank? or a bunch of clowns who dont even wanna help?? i tried to open a business account and they told me that they cant even open an account ANY branch ei ... more

Customer service here is a joke. I was told that I couldn't get a replacement debit card because she was going on lunch soon and then it would be too close to closing tim ... more

great bank. staff is very helpful and kind helping me open an account.

The staff is always helpful..

Employees are friendly and facility is clean.

I encourage you to do your banking elsewhere! Our debit card was used for a sum of $300 that was not ours. The bank states it was! We have been ripped off by Citibank for ... more

We were turned away and told to make an appointment online for another day after waiting 30 minutes in line.

i took my mom to the bank yesterday to get help with her account she had an appointment at 3pm with jaime Rodriquez but we wait until 4pm and he didn't even bother to say ... more

Took several trips to accomplish my goal.

Bad customer service. No tellers when they have 10 people waiting in line for a teller. Service is the worst I have en countered.

Exterior atm does not belong to them this is a scam location avoid if possible hands down worst weld Fargo to do business at next to the worst Walmart also terrible parki ... more

I love when the bank atm first says no money detected. I thought I was slow to the punch and tried to go again. Amount to be deposited was wrong so I tried to cancel and ... more

Came to withdraw money in the drive through. I don't really know how it works, waited to be assisted for 10 minutes. They have a window were they can see me and i was the ... more

The customer service is terrible, they are extremely unhelpful and rude, pretty disappointed but not surprised based on the other reviews.

This review is specifically for Gwendolyn, she's a shining star at this branch.

I love coming here to this place, tbey are alway professional, kind, and eager to help. I would recommend them to anyone who needs them.

The worst BoA in the whole country, very lazy you see them walking around doing nothing and they keep you waiting

There is big line and only one cashier and someone complain it. Bad environment and her name Lisa bad attitude . Monday 04/08/2024 at 10:45

Horrible management.

Look some what like a bank from the outside, but the inside has greatly improved, nice machine for you to do self serve your self for cash, check, and if  you don't k ... more

I left my atm card in their atm machine. I called the bank the next day when they opened and the lady told me that because my card wasn't a us bank atm card the machine ... more

A good location

(Translated by Google) Excellent I love if there are problems with a purchase they solve you quickly and help you a lot thanks (Original) Exelente me encanta si hay probl ... more

Terrible customer service. Been sitting for near 2 hours and didnt get help. Employees busy chitchatting with each other or with customers, they had to audacity to say w ... more

ZERO STARS. I am a CEO and expect better from such a large bank; I had an awful experience. Always have to wonder if the branch is doing shady acts. I went to do a wire t ... more

I called them about information about foreign payments. I was spoken to clearly and with the right information

I have banking here because this bank is close to my house. As soon as I am able to close my account I will! Alicia Byrum is the worse teller. Shes very humiliating perso ... more

ATM still acts up at least once a month, however the staff is super freindly. I got a cash Christmas present in the form of lots of coins. I got lots of coin rollers and ... more