Cerritos, CA Cell Phone Store

The guy that worked with us seemed new so you can't knock him too much but there were 2 other workers and they all carried themselves in a very unprofessional manner. The ... more

If I can I wouldn’t give any stars for this third party Sprint. I was lied to and when I went back to return the phones and they told me a couldn’t until the manager ... more

My experience here was great. Billy is truly amazing human being and his customer service was exceptional. The care and expertise he provided was well worth my visit. I c ... more

DJ (David) was extremely nice and helpful. He helped my mom and I upgrade our phones and made the whole process very seamless. We’re so happy with our phones! If you ar ... more

I was having the best service ever..Paola Cordova was so nice..easy to talk and gets information about phones..planes and answer all questions we have .we just go have a ... more

Bad service!!! They where rude they saw that we where waiting and yet they help someone else that just had walking in and the works didnt care they still help the person ... more

Service here is great! We have been AT&T customers for a really really really long time. Each time we have stepped into this particular store, the customer service is out ... more

On 2/22/2024, the phone was out of service today and I only can a call to 911, so I visited this T-Mobile store. I told the T-Mobile employee that my phone wasn't worki ... more

Supposedly open til 7 but at 6:50 they were closed. Phone number listed as an 800 number which takes you to Verizon. 20 minutes later I tell them I am trying to call th ... more

Arielle is an awesome customer representative, love her service!

Star

So unhelpful and so rude

i got my phone fixed a while back then all of a sudden my flashlight stops working and then i apply pressure on my screen to see if the material was cheap then it cracked ... more

Made a purchase a large purchase from Planet Cellular. They sent a completely different item. Told me if I want to return it I have to pay shipping. after further investi ... more

Both regular & cell staff were unhelpful and uninformed