Best Buy Near Me

Great place

Great job fixing my phone.

Because 3 is my number

During my recent visit to Best Buy, I had the opportunity to interact with the senior staff. Unfortunately, instead of addressing the situation in a productive and unders ... more

Great shopping opportunity at the Best Buy. George, the junior, helped me out with my PC parts. Amazing service and great communication skills. Greatest employee to ever ... more

Great costumer service

Geek Squad did a great job.

Super fast service

Zero. Can't even call the store without talking to someone in south Asia. Outsource their calls so you can't even talk to someone in store, or even the US for that matter ... more

They do not recycle batteries

Beat customer service I've ever had, Caleb was amazing, very helpful...great asset to this company

I called to make an appointment to walk with a salesperson, on hold for more than 5 minutes. Prompts aren't specific. Consider each store having their own phone service w ... more

This store has not been in business since 3-28-2020! Update your webpage!!!!!

I'm always very pleased with the customer service that this BB provides and today I got to see in person how that also translates into the managers taking good care of th ... more

Excellent customer server and nice gadgets

Annalee was an amazing help with my return after buying the wrong product (my fault) she was very nice throughout the whole encounter and assisted me in purchasing the c ... more

They sold me the wrong cord for what I needed. Now I have to go back. Ugh

Places is a waste of time don't waste your time, terrible customer service. No experience, no knowledge, no products. No hospitality. A whole bunch of nothing. Your love ... more

Every time, I come here always greated with a smile and awesome customer service. Shout out to Chase for talking me through building a pc and picking out some components ... more

I bought a laptop from here, brand new out of the box. It freezes and gets blue screens constantly. The quality of products is not that great.

They do not follow their own corporate policies. Anything to screw over a customer when they enter the door. Shop literally anywhere else.

Go to Target or Walmart for computer items, their return/exchange policy are at least 30 days which you would have to pay for at Best Buy, and go to Great Sounds Audio Vi ... more

Closing

Geek Squad was super helpful in answering all of our questions! Ordered our Star Link internet kit from the app and they had it ready in no time. Great service.

Every time I go to Best Buy (in ankeny) because it says they have stuff in stock I go there somebody looks for half an hour and doesnt find anything

Came in 3 weeks ago knowing exactly what I wanted to order. Had both the washer and dryer information for the employee. We walked around trying to find someone only to en ... more

I walked around looking for about 20 minutes looking for staff to help me with some questions about a tablet I was going to purchase, and couldnt find anyone. The guy I ... more

Very helpful with compatability on new electronics with my current electronics

Very helpful and knowledgeable sales people

5/5 experience.

Only 4 stars for me, because I do not care for some of these prices. Other than that, we had a pretty good experience there!

They hover over you the whole time like your going to steal

I love that story about the coolest place ever I got the JBL flip 5 for very very cheap the lady was very friendly and helpful and it was not busy no wait

Floor staff member, Micah, was very helpful in showing me price differences in comparison between Mac and PC, RAM and Gigabytes or Terabytes.

I had to make 2 trips to get the correct phone charger. Wasn't sold the correct one first visit, since I am disabled that was disappointing.

They got my laptops working again, and we found an air fryer to eat healthier, so I can stay around awhile.

Pricey but good

Had an in home consultation for a few theatre options. Never received the proposals. Tried calling into store, couldnt get ahold of anyone. Drove to store, explained situ ... more

Everything I was needing

R.I.P. Best Buy

I recently had a disappointing experience at Best Buy. I purchased a laptop, but it turned out to be faulty right out of the box. When I went back to the store for a refu ... more

Had to find a double wide hard drive cable and Jason at the front knew exactly what I was talking about. Got me in and out in a matter of minutes!

Terrible container service. I went in to return a charger for my Mac that I bought from the store and I was denied return because I had used my credit card even though th ... more

Great customer service.

Lots of gadgets in here and staff always willing to help, nice atmosphere.

The gentleman in phones is the best! All around, the best. The prices are Best Buy so they are high, but it's worth it.

Cody helped me out, it was by far the best experience I had ever encountered buying an apple product. He went above and beyond to give me the best care, even though I cam ... more

Not a very big store. Have pretty limited selection on hand.

Javier was so professional and he got me what I need I will be definitely coming back 10 out of 10

Geek squad has always been helpful and meet my needs.