Walgreens

6 years later this pharmacy is still the worst! How can it take over hour to get meds through drive thru? Go down the street to Frys and within 15 mins you in & out. I made the mistake to send my daughters meds here. FML!!! 9 months later this is still by far the worst Walgreens ever!! Ive had to call manager of store 3 times to get meds filled after they told me it would be done with in 2-3 hours. Keep in mind, I didnt complain till after 4 or more days of no status notifications. I hate these pharmacist the techs are actually the only ones who try to help. Why does it take so long to hand out medication via the drive through? Over 30 min wait the last 3 times I've been here. Short staffed? This is unbelievable
Jan 2nd, 2024

Darrell at the front of the store provides disgustingly rude customer service. Some serious retraining needs to happen in this store. Why would your store put someone up front that clearly despises his job and customers?
Dec 31st, 2023

Went in last night to pick up a prescription. Was told that there was in issue with my insurance and I needed to bring in a copy of it so I did. This is not a complaint about the pharmacist that helped me last night but he told me my insurance was expired and that he would leave a note for someone to call my insurance today. Waited this morning to hear back from the pharmacy only to call them and basically got complained at over the phone from the pharmacist today that they dont call insurance, I would have to call insurance. He stated that to me multiple times after I told him someone told me they would call. I get it. Im just reiterating what someone had told me so either take accountability or dont but its not my fault. Im just trying to get the meds Ive been waited over three days for.
Jan 23rd, 2024

Dec 4th, 2023

Walgreens have terrible customer service but this one may take the cake. I try to go get my meds before work and get there at 8:10am when the pharmacy opens. The pharmacy wasnt opened.( the other day I got there at 7:25pm and again wasnt opened but they close at 8pm) I call and am on hold until about 8:22 when they finally get in and I tell them that I tried to get my medication because today was the day its gonna get put back and he tells me okay we will extend it. I get off work early and I am waiting for about 9 minutes in the drive thru no one in front of me. They finally come up and say that my medication was put back even though I called and asked for it not to be put back because I tried stopping there when no one was there.
Nov 7th, 2023