Walgreens

I called this morning and spoke with Victoria about getting my business cards printed. She was very kind and assured me I could get them same day. So I came in and started using the kiosk. I was having a hard time getting my phone and the kiosk to connect. So the store manager named Karl came over. He tried so many different ways and used different chords to get this connection going. He could see how important it was for me to get this accomplished. When nothing worked, he opened the Walgreens app on my phone, helped me upload the images, and before I knew it, he was printing my business cards! He was so kind and so patient the entire time! Thank you Karl! Your level of customer service is superior!! I appreciate your help more thank you know!!!
Mar 25th, 2024

I stopped in today to buy a few items and was helped by Tyler at the Cashier. Wow! What a change from previous visits. He was knowledgeable, helpful, and patient. I'm sure he's paid minimum wage; I hope they can hang onto him.
Jan 11th, 2024

Pharmacy is awful Long waiting bad service.
Dec 30th, 2023

Wallgrens says prescriptions ready then not when I arrive. I sometimes wait several days as prescriptions have not come in from Phx. They said they would have all prescriptions organized to pick up at one time but they arent. They stopped texting when prescriptions ready. The CVS manager is present and always offers to help. Other than that a great location.
Nov 20th, 2023

Sunrise and Swan location has a very unpleasant ( mean) older employee who works at front register. First, he was angry with me for not mouthing words ( I didn't know he was hearing impaired at my last visit.) fyi I always ask for no bag as I see it as wasteful. Often Employees there will ask me if I want one which I appreciate. Today I enunciated and looked at him directly so that he could understand prior to reaching for the sack for after it's touched they probably can't re-use it. He just stopped doing anything and stared back. I thought he hadn't heard and repeated myself. He then said angrily "I heard you the first time!' And then said 'I'm not gonna touch your bag!' I'll avoid this location though I live in the foothills just up the street. Maybe he just works at dinner hour. I regret giving one star as Every OTHER employee in this store is wonderful, smiles, helpful. As I left he said, 'I'm sorry I made YOU mad by touching YOUR bag.' Missed the whole point of not littering with an extra unnecessary plastic bag but Whatever. He shouldn't be a shingle for Walgreens which is such a great store.
Apr 3rd, 2024