Phoenix, AZ Heating Equipment Supplier

Great customer service! Honest and reliable company.

Been working for a Trane Certified dealer for 9 years and of all the locations in state this branch is the best. The counter guys know their stuff and go out of their way ... more

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: HVAC system maintenance, A/C preventive maintenance, Portable A/C services, A/C system ma ... more

Best in Az!

Manny came out and gave us a few quotes for fixing our mini-split and was very professional and courteous!

Extremely friendly and FAIR PRICED! They were willing to make a custom fitting from a drawing I provided...!

They respect the appointment time a lot They download quickly and they are very friendly and speak Spanish.

I'd like to thank Austin for his help getting a problem resolved with my air conditioner. He spent a lot of time working through all of the possibilities until it was fi ... more

Gotta love Johnstone and the guys at this location are awesome. Thanks fellas

Great place

Drove 30 minutes after being told over the phone a mini split line set was in stock and the price over the phone. Show up and it's over double the price and not in stock. ... more

My experience with US Air has been terrible. These guys dont handle customer issues on a professional level, they offer no insight or input on how to actually address cus ... more

I am not sure how they got the 5 stars reviews but I would never work with this company. They only give you wrong information and very rude about it. Our Lochinvar water ... more

Such excellent customer service. Very clean facility, stock is almost always plentiful. Cody is such an asset to the corporation and this location.

Always a pleasure to do business with Nick & his team!

Dave and his staff go above and beyond whenever I need something. I glad my company chose them as a vendor. Would highly recommend.

Quick and efficient

He came thru when my ac went out and gave me a great price, I will recommend and use Joe for life, thank you!

Highly Recommend

Wade came to check out the heating system in my new home. He made me aware of so many things about the heating system. He also replaced all the air filters for me at my ... more

I've been on hold for 10 minutes waiting for someone to answer - the line keeps ringing. At least pick up and let me know someone will be with me to assist.

Best prices. Plants that will do well here and not just sell well here. Great advice.

My technician Matt Kellpuleclf was so helpful. He answered all of my questions and went the extra mile to make sure I am comfortable in my home. Thank you!

Brian is the most helpful person Ive ever met. I reached out to him back in September about some issues I was having with my A/C unit and he followed along with me for mo ... more

Great service Thank you to the entire staff , always on top of it. Making sure you have what you need for the job. Y'all are appreciated

The teacher knows a lot and above all he is very patient and teaches very well

Horrible place to deal with. Always have issues getting equipment from them. Manager of Phoenix branch is the worst I've ever seen.

Forever taking

Always has parts in stock and quick service.

This place a joke. Go elsewhere

I'm convinced that KB A/C and Heating is one the best in the business! They have earned my trust and confidence many times over as I've used their services on commercial ... more

Enter on west side, not the best trucker treatment.

Deb ( store manager ) and James ( Oper. Man.) say they will collab and call you back, but never get the job done. So Sad 😢

customer service is not professional wondering why they only have 19 reviews

The great place very helpful superknowledgeable. Great PARTS HOUSE

I had a Lochinvar Water Heater installed 4 years ago. It blew up and flooded my home and garage. What a piece of junk!!!!!!!