Comerica Bank

I recently opened a Comerica account in this branch and made an initial deposit after a half hour consultation with a banker. We discussed where else I bank, what I love my current account (0 fees ever and 3% APY on savings) and what I dislike about it (impossible to deposit cash or money orders). I expressed how important it was that I not be put into an account with a fee schedule tied to the balance on deposit because this was not going to be my primary account until Comerica proved that it could provide service worthy of moving my relationship there. Then the letters began to arrive that my account was being charged monthly maintenance fees. When I called to close the account, they wouldn't allow me to do so online or with a negative balance. I explained that I wasn't even using the account and the only thing that drove it into the negative was the monthly fees. I'd previously paid money transfer fees to move everything that was on deposit out of the account. And when I explained that the banker who opened my account misrepresented the fee schedule, the customer service agent accused me of lying and insisted that the character of the banker was impeccable. I asked the agent to waive the fees, but she refused. And today I just paid the fees because they sent my account to collections the following week. Overall I would say that this entire experience was exactly what anyone should expect from Comericanot a single person working there provided an ounce of value worth the fees I've paid.
Jan 7th, 2023

This Atm at this branch does not work. I have to go to another Atm in another city to make a deposit!
May 22nd, 2021

Aug 5th, 2020

Love working with all of their tellers! They are always so helpful and kind!
Dec 28th, 2019

They sent a replacement card and it was a card from 2012 form phone call I made on the 31 st of May. Then I couldn't believe it I called again on June 3rd to correct it they again f ...up and didn't say their concerned about my late card! . its ridiculously error made and never got my correct card to access my social security money . they won't accept their error at all. Direct Expree prepaid card
Feb 11th, 2019