Flagstaff, AZ Bank

Excellent customer service with a personalized, welcoming touch. The people in the branch have always been very helpful and pleasant to work with.

Outstanding customer service, from manager Melissa to Jason and Rhonda!! Best Bank ever.

Great bank good customer service. Elahya was very helpful. Highly recommend. What more do you want from banking.

Banker Chris is not communicative. Sat there for 57minutes while he closed an account. My business took 3 minutes. He should let folks know so they don’t waste their ti ... more

Everytime I go in, lately there is a new teller probably 2 months into the position, this guy has given me misinformation and the other day went out of his way to give me ... more

Tania and Lorraine were awesome with helping me and my business transitions. Great job staff

I was in the Flagstaff, Chase Bank and asked to open an account on Saturday (before 1pm). The teller looked at the clock and said: "We are closing in a 1/2 an hour." You ... more

Tellers are friendly but hire some additional help!! I'm lucky to get a deposit processed via drive thru in less than 20 minutes. Recent snow fall also closed this locati ... more

I am waiting to see a banker. There are 4 people working windows and currently 1 customer. The employees are just sitting there. I've already waited 15 minutes. The g ... more

Once a great credit union, but no longer. Ive been a member since 1970. Twice I have been treated in a very rude, demeaning matter by a west side manager.in front of emb ... more

Inside of a grocery store, Fry's.

Thank you Apryl for helping us set up our accounts. She was very kind and the entire process was easy.

Ashlyn & Amber were a lot of help. Thank you!!

If there was a zero that is what the score would be, teller emailed her 3 times, she ignored the requests as we both watched her in her office, then she walked out to go ... more

Celcia is awesome

I was told I could get some change at this location on the phone even though I wasn’t a member. I called first to make sure because I really needed the change today and ... more

says 9 to 6 on the door's for today. still locked

I've never experienced such rude customer service at another major bank or credit union. I was going in to inquire about CoOp banking and possibly opening a bank account ... more