Avadian Credit Union

The staff I was familiar with over the years are now gone. Still have very nice and helpful tellers. Normally a quick in and out for simple services. Not a lot of parking out front if it happens to be peak time.
Oct 22nd, 2023

Terrible customer service number assistance,, prepare to be on hold longer than 30 or 60 minutes. Also prepare yourself to be passed through 3 different menus before you get to the hold. I'm surprised they keep any customers that try to handle a problem through customer service after being on hold for 34 minutes I was helped by 3rd party company that helped during high call volume and she did a good job, but could not help me with all issues said I should visit branch.
Jun 2nd, 2023

I was contacted saying I need to make a payment but the person on the phone said they couldn't take payments. So I called the 800 number and was on there for an hour and still haven't gotten a payment made.
Apr 9th, 2022

Mar 8th, 2022

Avadian financed a vehicle for us almost 2 weeks ago from the Toyota dealership. We made the decision to move all of our banking to their credit union so that we have all of our business in once place. This process has been the easiest and well organized process. Angela in the Downtowner branch has been so helpful and was so nice & cheerful when I went into the branch. Looking forward to having a great relationship with this CU.
Jan 23rd, 2022