Avadian Credit Union

Jacob was fast and friendly! I had to open a savings account and I thought it was gonna be a tedious process but he was very swift and informative.
Nov 1st, 2023

The best
Aug 28th, 2023

Smooth transaction, friendly employees, and gave me a much needed cold bottle of water on a seriously hot day.
Aug 16th, 2023

Very unfriendly branch. Went to change address on my account. No one even acknowledged I was there. Could have said please have a seat be with you in a moment. There was 1 man in an office with door closed. Man up front had a customer. They left went to him to see who I could talk to . He didn't even look up and told me he was working with someone. Walked out and probably go to another credit union. Went to hoover Chace lake branch
Aug 15th, 2023

I went to the branch to send a wire yesterday with fund that needed to go out the same day. I went well before the cutoff time to get a wire out. Avadian did not wire the funds the same day and, as of 1:40 pm the next day STILL has not wired the funds. There was, apparently, an internal issue within Avadian and, at no point, did they call me and advise me that there was an issue or that the funds would be delayed. I called and spoke to a customer service rep who was helpful, and had to get someone at the branch to call me back. An hour later, I finally get a call with someone who apologized for the delay, but made no apology for the fact that that I was never called before, and had to inquire as to the status of the wire. The delay wound up costing me thousands of dollars, a fact that the bank showed no concern for, either. This is completely and totally unacceptable.
Nov 3rd, 2023