Truist

LionHeart6274 _{on Google}

Nov 19th, 2023

Excellent customer service. Extremely helpful with my banking needs.

patrick chester _{on Google}

Jun 3rd, 2022

Great place to bank they offer a variety of services. Parking is not the best though. The parking garage can be packed and the parking spots are small.

Jacque Bailey _{on Google}

Jan 18th, 2022

I hate leaving bad reviews and I would hate to close my bank account it is so inconvenient so I will give them a second chance fyi think twice before banking here I had to call the police on Banker Arthur Martinez for inaccurate protocol for verification to access my nonprofit account after the police left SHAME was all over his face I pray he doesnt treat others the same as he did me the other banker on the other hand had to step in & provide the appropriate customer service a person banking with their institution deserves now Truist bank at the south loop location have a record of police being reported to site for no damn reason Mr.Martinez im a business owner & advice to you Arthur leave your personal emotional matters at home DONT bring them to work with you!

Prince Clarc _{on Google}

Sep 16th, 2021

in addition to providing all the required
documentation for opening a business account I
also had to provide verification of my personal
income outside of my business, projected 12
month income bc I'm a startup, and "show proof
that I even have business plan" before I could
open my account. Then, to further inconvenience
me, the banker lied and said there's a "minimum"
balance requirement of $100.00 when there
isn't. I've verified with every other BB&T branch
in Texas that there is no such policy.
Isaac Fizer is the meanest banker i have ever met.
This young man continuously made unwelcomed and distasteful
comments while glaring at me throughout my
whole visit. I couldn't help but wonder if
maybe I had done something to upset him. He
made feel so uncomfortable that I just wanted to
leave. But I was also excited to be opening my
business account. So I just held my breath and
sucked it up until the appointment was over..
Hopefully I don't have to cross paths with this
man again. I think bb&t is an awesome bank I just
had a horrible experience at this particular
branch.

Matthew C Rowe (Charles) _{on Google}

Aug 12th, 2021

I thought that I was in a scene of fresh Is Prince of Bel-Air when I went in there I saw Uncle phi saw Uncle Phil I saw wheel and I saw Uncle phil's wife and they all worked in now I just kept looking for Hillary and Ashley Carlton they never showed up