Frost Bank

Buena atencin y los trabajadores muy amables y profesionales. Lo recomiendo 100% (Translated by Google) Good service and very friendly and professional workers. I recommend it 100%
May 25th, 2023

Brindan muy buen servicio al cliente. Servicio rpido y eficiente. El personal muy profesional (Translated by Google) They provide very good customer service. Fast and efficient service. Very professional staff
Feb 21st, 2023

They getting locations everywhere I need to go in Houston
Jul 12th, 2022

I opened a new account at Frost today as a refugee from Bank of the Southwest/then MBank/then Compass/then BBVA/now PNC Bank - I am closing my accounts after 30+ years due to PNC's recent takeover of BBVA and its institution of new systems and management that are not at all customer-focused. My visit at the River Oaks PNC location was totally exasperating. Emmanuel at Frost Bank Bellaire was friendly, professional, and very helpful and I'm happy to do business with a Texas company.
Apr 8th, 2022

How this bank has good reviews is beyond me. As a company, their goal is to waste your time. I tried to open a bank account with them online but they said they couldn't verify my identity. So, I had to call them over the phone but after getting bounced to three different agents they told me I had to do it at a local branch. They told me all I had to bring was my driver's license but after going to a local branch they said they needed a utility bill and my social security card. Further, they write your private and sensitive information down on a blank white sheet of printer paper and keep it for themselves, saying that they're going to shred it afterwards. If they can't give you the right information about opening an account, what's to make one trust them to take care of that. I'm glad I found out now rather than having to go around and getting my identity stolen because of their poor practice. Sure, they'll answer the phone but I'm sure they're pretty reckless with your personal information.
Nov 19th, 2022